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All reviews stayed here room was clean first floor easy access freeway elevator
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Reviewed 16 September 2016 via mobile

We made a last minute reservation on hotwire,and luckily it was at the H.I. in Burlington. We just loved our stay here. Staff was helpful and friendly .Convenient location quiet rooms. Attractively decorated clean and well maintained. Would definitely stay here again

Date of stay: September 2016
Trip type: Travelled as a couple
Thank 648RonG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tara S, General Manager at Holiday Inn Express & Suites Burlington, responded to this reviewResponded 19 September 2016

Dear RonG,
Thank you for leaving us a review of our Burlington, WA Holiday Inn Express and Suites. We are very happy to hear that you had a pleasant stay with us and that our staff was able to assist you while you were here with us. We do hope to see you again soon!

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Reviewed 14 September 2016

The hotel was very quite and located in an area away from traffic. The breakfast was good for a complementary breakfast. It was clean and the staff was very friendly. There is a pool, but we did not use it. We were going to stay there again, but summer rates were too high in June.

Date of stay: April 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank smtravelor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tara S, General Manager at Holiday Inn Express & Suites Burlington, responded to this reviewResponded 19 September 2016

Dear smtravelor,
Thank you for leaving us a wonderful review of our Burlington, WA Holiday Inn Express and Suites. We are very happy to hear your stay with us was enjoyable and we hope to see you again soon.

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Reviewed 8 September 2016

We stayed here just one night. The desk staff was super friendly and helpful; they made us feel like we were guests in their own home.

The room was standard HIE, which means it was clean and comfortable and well-maintained.

The breakfast had a nice variety of easy things take on the road or hot food to eat there.

Our one complaint was the noise level. We heard a train rumble by while we were in the parking lot. Although we heard trains while we were in our room, that wasn't the source of the bothersome noise. The noise in the hallways was very audible and we could hear the people in the rooms on either side of us -- conversations, alarms, TV shows...we could hear it all. As a result, it wasn't as restful a stay as we were hoping.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank ToniPortland_OR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tara S, General Manager at Holiday Inn Express & Suites Burlington, responded to this reviewResponded 12 September 2016

Dear ToniPortland_OR,
Thank you so much for leaving us a review of our Burlington, WA Holiday Inn Express and Suites. We are happy to hear that your stay with us was enjoyable and that our team was able to make you fee like home. We apologize about the noise from the other rooms in the hotel and we hope you come stay with us again and that you are able to get a restful night sleep next time.

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Reviewed 25 August 2016

Okay - average - I asked for a high floor away from elevators -got 2nd floor right by elevators so that was annoying. Air conditioner in room was very noisy...and there was an event going on in the building by the parking lot so it was noisey outside our window. I would debate staying again...I might as it's convenient to the outlet shops. Rooms are large and nice to have fridge and microwave in room. But a bit dated. If I did stay again I would ask that my requests be honoured better to have neither a high floor nor a quiet room when I asked was disappointing and I might drive a bit farther down the road and try the Hampton Inn and Suites. Overall though it's okay.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank MomJS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tara S, General Manager at Holiday Inn Express & Suites Burlington, responded to this reviewResponded 30 August 2016

Dear MomJS,
Thank you for taking the time to leave us a review of our Burlington, WA Holiday Inn Express and Suites. We are very sorry to hear that your request were not met when you stayed with us. We did have a bicycle group staying with us this past weekend that took up most of the rooms in the hotel and they may have been meeting outside the hotel that was a bit noisy. We are also planning renovation to start sometime in the next year. We hope you can you come stay with us again as we strive to meet all of our guests needs and that did not happen for you this time. Again Thank you for the feedback and we hope to see you again.

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Reviewed 11 August 2016

Rooms were great, breakfast was amazing! Kids loved the pool. It smelled strongly of chlorine but was very clean. All day free coffee with creamer was SUCH a treat, and it was GOOD coffee! We ate across the parking lot at the Japanese restaurant for dinner. It was so convenient and had great food. (I would take half the food for half the price, but we did get to save the leftovers, put them in the mini-fridge in our room, re-heat and eat them for lunch the next day!)

Date of stay: July 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Sara M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tara S, General Manager at Holiday Inn Express & Suites Burlington, responded to this reviewResponded 12 September 2016

Dear saraCR
Thank you for the review. Our hotel is not located near the Japanese restaurant so maybe this review was for another hotel in the area. - Thank you Burlington, WA Holiday Inn Express and Suites

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