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“Nice hotel - great location for Microsoft”

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Courtyard Seattle Bellevue/Redmond
Ranked #16 of 29 Hotels in Bellevue
Certificate of Excellence
Portland, Oregon
Level 5 Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice hotel - great location for Microsoft”
Reviewed 3 March 2012

Very nice/helpful staff. Rooms very clean and nice size. Cafe in lobby nice for breakfast. Well worth the price ($89/night). No elevators, just stairs to 2nd floor. Quiet area very close to Microsoft campus. Pool and fitness center are quality.

Would stay here again.

Room Tip: Ask for first floor room if you cannot climb stairs or have heavy/a lot of luggage.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FJB3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
seattle
Level 6 Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 26 February 2012

When I arrived at the hotel, I never would have found it without my GPS unit. The hotel along with 2 others are hidden on a back street. The check in staff were pleasant and helpful. The room was nice, in good repair and very clean. It was VERY small though. Other than the path from bathroom to desk by window, there is no room. There's a small loveseat and two tables which take up a lot of space. As you can see in t he photos below, it does look very nice. It was so small there was no stand to put your luggage, there was a cabinet but no place to just lay your bag down and open it up. The TV said HD on every channel but there was a lot of visual static and a snowy picture. It's also mounted on the closet cabinet which is facing the love seat. NOT the bed. You can see the TV at an angle from the bed, but not a straight view. Since there is no real leg room in front of the loveseat, even with the bad channels, it wasn't worth watching. Probably the biggest issue I had with the hotel was my final customer service interaction. When I arrived back at the hotel at 10:15pm, the counter agent said there was NO place that delivered pizza, chinese food, or any food after 10pm, and tried to sell me something out of their little store. When I came to my room, I called Domino's and they said they delivered until 1am. A pizza soon arrived at my door, but was at a loss for why a hotel clerk would tell a guest flat out that NO WHERE delivers after 10pm in this part of Bellevue/Redmond. Guests should also know that this is closer to Redmond and about 4 miles ($15 cab fare) to downtown Bellevue. The bed was not really uncomfortable, but not really comfortable either. It was a nice hotel with a nice room. Unfortunately it's in a very out of the way location and the rooms are very small. This should have been a $59 per night room and was double that amount.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank struct84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bel_Red_Coordinator, Manager at Courtyard Seattle Bellevue/Redmond, responded to this review, 28 February 2012
Dear Valued Guest,

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that the TVs in the rooms sit on a shelf that pulls out so that you are able to watch from the bed. And while of our channels are HD channels, it is possible your TV was having difficulty receiving the signal. We are currently recalibrating our TVs to ensure this does not happen in the future. Additionally, within the next few months, we will be replacing all of the boxsprings and mattresses in our hotel so that they will be more comfortable.

I am truly sorry regarding your final customer service interaction. We typically recommend Dinner Delivery Plus for guests looking to for a delivery service and they stop taking orders at 10pm. However, you should not have been told there were no other options and our Operations Manager has scheduled some additional training for our Front Desk staff.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues are being addressed.

Thank you for staying with us and It is our hope that you will give us another opportunity to serve you.

- Courtyard Bellevue-Redmond Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 February 2012

This is a good option for business travelers with meetings in the Redmond area.

It has been remodeled to fit the newer Courtyard style, with the small cafe, business center and lots of open seating in the lobby--but aside from that, nothing out of the ordinary to report. Room was clean, service was friendly, Wi-Fi was free and fast enough, and the lobby provided a quiet place to work in between meetings. I would definitely stay here again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlau327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 February 2012

Starting with check-in, every employee did everything they could do to make my stay perfect. Very nice room. Solid fitness center. Breakfast and "happy hour" service and selection were excellent. Location is a little off the beaten path (and hard to find entrance at night), but well worth the search.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 6 Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 322 helpful votes
Reviewed 14 February 2012

Courtyard by Marriott Seattle Bellevue Redmond is a good option for business travellers. It is clean, and well maintained. It lacks some of the qualities of fancier hotel chains, but it is well priced. The location was very convenient for a series of meetings we had in the area, and especially convenient for people coming to see Microsoft. I simply would not stay at a budget motel. Courtyard by Marriott Seattle Bellevue Redmond is better than motels, but not in the same leage as W, Hilton, Four Seasons, etc. It was a bit jarring to see people walking right outside the window of the hotel room in the parking lot, but not a terribly big deal. I would stay here again.

Room Tip: Try to get a room close to the reception desk, and if possible, not facing the parking lots.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveller20203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Seattle Bellevue/Redmond

Property: Courtyard Seattle Bellevue/Redmond
Address: 14615 NE 29th Pl, Bellevue, WA 98007-3694
Region: United States > Washington > Bellevue
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Bellevue
Price Range (Based on Average Rates): €€
Hotel Class:3 star — Courtyard Seattle Bellevue/Redmond 3*
Number of rooms: 152
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Also Known As:
Courtyard By Marriott Seattle Bellevue Hotel Bellevue
Courtyard Bellevue
Courtyard Seattle Bellevue
Bellevue Marriott
Bellevue Courtyard

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