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Reviewed 1 October 2019

Might or might not stay there again. Had a few issues with the A/C & Heating Unit. Gave of a toxic smell for the first 30 minutes. Bed pillows and comforter not as comfortable as other hotels. Room was very clean, but the hallways were really dirty. Breakfast good.

Date of stay: September 2019
  • Trip type: Travelled as a couple
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Review collected in partnership with Hampton
Thank cguillau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 September 2019

I just spent two nights in this hole. It is right on I-81. This is a heavily traveled truck route. I have stayed in over 2000 hotel rooms over my life in business, and this is hands down the worst. If you do not have an odd number room, your sleep will not come easy. This is the first hotel that I have seen that offers ear plugs in the room.

I would skip this at all cost. The building was poorly built, the bathroom was all but falling apart. Hilton should close this, and hide their name.

Room tip: Ask for an odd number room. That does not face the highway.
Date of stay: September 2019
    • Location
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1  Thank Fredom2Live
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseannS84, Front Office Manager at Hampton Inn & Suites Woodstock, VA, responded to this reviewResponded 1 October 2019

Thank you for contacting Hilton Guest Assistance. I would like to express my sincere apologies for falling short of our commitment to extend a rewarding experience during your stay. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at the Hilton Portfolio of Brands. Thank you for bringing these concerns to our attention. Thanks for your loyalty and understanding.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2019

I have stayed here many times for business. You want to have a room on the east/front side of the building as you will hear interstate traffic noise on the other side. Nice indoor pool and whirlpool, but hours are too limited. Should be open until 11p in the evening. Fitness room has had broken equipment for months with the issue repeatedly reported by many guests, why can they not repair or replace the broken equipment?

Breakfast staff is great, friendly and helpful.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Michael M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 September 2019

Wife had an allergic reaction when we arrived in room. The air conditioning was blowing out air that smelled. Staff at reception desk was supposed to relay this information to hotel manager and then we would get a call back which we never received

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank theisga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 September 2019

This is our 3rd stay at this location and they have the friendliest and most welcoming staff. We are plesently surprised everytime.

The rooms are spotless and the coffee is always good. Stear clear of the western omelet and all is well.

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank frankF1376JZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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