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All reviews pancake machine front desk cinnamon buns hi express room was clean yogurt indoor pool free breakfast refrigerator and microwave breakfast area exercise room richmond road very nice hotel housekeeping staff busch gardens pleasant stay one night stay
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9 - 14 of 430 reviews
Reviewed 23 August 2018

I was in town on business and could not have been more pleased with the location, the staff, the hotel and room itself - all top notch. However; I was very disappointed in the water temperature of the showers. All week the water in the shower would be warm, but would never get close to hot. I tried it in the mornings & at night and it didn't matter. Everything else was great but they really need to do something about the temps of the water!

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

Clean nicely remodeled hotel. Very friendly helpful staff. Room was very clean with comfortable beds. Bathroom was clean and remodeled but wish they had a stand alone shower. Bathtub showers are not enjoyable as water gets all over the floor.
The pool was great and heated! Breakfast was good with standard pancakes, scrambled eggs, pmlettes, ceareals, yogurts, fruit , muffins, bagels, bisquits and gravy.

Date of stay: August 2018
Trip type: Travelled with family
Thank olgapF4407XE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2018

The hotel room offers all of the basics. The breakfast is amazing. They really out do themselves with everything they offer their guests on the breakfast buffet. The pool is small but adequate. Parking is easy. It checks all of the basic boxes.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018 via mobile

We checked in around 11pm at night.
The room is average. But quiet and we had a good night sleep. The shower is a little dirty.
There is free breakfast but we had our own food so did not eat from the kitchen.
The parking lot is a little crowded and it took me a long time to find a parking spot.
There were white goose on the lawn and it was a nice surprise.

Date of stay: August 2018
Trip type: Travelled with family
Thank doushaxian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2018

We stayed here for three nights. Loved the place, very clean and well maintained. Quiet too. Off the highway far enough. 5 minutes from Walmart and restaurants.
Very country type feel. About 12 minutes to Busch Gardens. Its nice and quiet, off the path of the Busch Gardens street of hotels and restaurants . Very busy there.
For you Birders, they have a retention pond that is perfect for Birding right off the parking lot, with a bench. Green Herons too.

Room tip: They have elevator. We looked out the back with trees and woods view.
Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael M, General Manager at Holiday Inn Express Williamsburg North, responded to this reviewResponded 11 August 2018

Thank you so much for your kind words! I will make sure to pass along your remarks to the staff!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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