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Reviews (1,315)
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All reviewsfront deskparking garagethe breakfast areaindoor poolfree breakfastbreakfast staffocean viewyogurthot breakfastoff seasonvirginia beach oceanfrontclean hotelnice stayhotel staffearly checkthe north endbeds were comfortable
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Reviewed 22 May 2018

This hotel had huge rooms with very large belconies! The beds aren’t as comfortable as the usual Hampton Hotels. The Tap House restaurant has awesome food with great service. The pool was in need of updates and there is no hot tub. The breakfast was the usual great taste and selection.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank jeanie268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica C, Guest Relations Manager at Hampton Inn Virginia Beach-Oceanfront South, responded to this reviewResponded 22 May 2018

Thank you for taking the time to send us feedback. We value every guest's experiences and opinions because it is vital to recognizing problem areas before they get out of hand. We have addressed these issues with the maintenance team.

I do hope you come back and see us next time you visit Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

We stayed on the 8th floor. The view was beautiful, staff friendly and hot breakfast everyday. We thoroughly enjoyed all of that!!

What we did not enjoy were the hard, sagging beds and the dried blood on one of the mattresses which was not only on the flat part of the mattress but also on the side. When changing the sheets I don't see how the maids could miss the dried blood! The duvet and the pillowcases had holes. In addition, the carpets in the hallways are riddled with stains. For the amount of money we spent, we could have done without the dried blood and sagging, hard mattresses. This was the first Hampton I've ever had an issue with. Every other Hampton has has nice soft, clean beds.

Stayed: May 2018, travelled as a couple
2  Thank valerie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica C, Guest Relations Manager at Hampton Inn Virginia Beach-Oceanfront South, responded to this reviewResponded 22 May 2018

I would like to start by thanking you for taking the time to complete the survey. We all have busy lives and it is so satisfying when someone takes the time to let us know that our team has exceeded their expectations. I will certainly be sharing your comments with the staff, to help build moral and encourage them to keep it up.

That being said, I want to extend my deepest apologies that you were unsatisfied with the beds on site. We are constantly working on improving everything about our hotel. Hopefully we get the opportunity to show you all the positive changes we have been making next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018

Excellent check in, room staff and breakfast staff.
Excellent beachfront location with kiddy playground nearby
Great selection of food, drink and entertainment vendors including the midway
VA Beach trolley available but 25 min walk to the Hilton, 1.3 miles

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Kenneth L U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica C, Guest Relations Manager at Hampton Inn Virginia Beach-Oceanfront South, responded to this reviewResponded 21 May 2018

I would like to start by thanking you for taking the time to complete the survey. We all have busy lives and it is so satisfying when someone takes the time to let us know that our team has exceeded their expectations. We will certainly be sharing your comments with the staff, to help build moral and encourage them to keep it up.

We hope to see you again next time you visit Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

Recently enjoyed a great stay at this property. All rooms are ocean view with a balcony on most floors. The hotel is clean and the beds are comfortable. This property has direct boardwalk access and is within walking distance to many dining options and activities. Free parking is provided (one car per room) in a parking deck attached to the hotel. This is easily one of the best options on the water in Virginia Beach. Highly recommend for all types of travel.

Room Tip: Higher floors have the best views.
  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank samranck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica C, Guest Relations Manager at Hampton Inn Virginia Beach-Oceanfront South, responded to this reviewResponded 16 May 2018

I would like to start by thanking you for taking the time to complete the survey. We all have busy lives and it is so satisfying when someone takes the time to let us know that our team has exceeded their expectations. We will certainly be sharing your comments with the staff, to help build moral and encourage them to keep it up.

We hope to see you again next time you visit Virginia Beach!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

My family and I had a really bad experience at this hotel. We had a bad experience with housekeeping who halfway cleaned our room and also kept one of our rooms wide open with no housekeeper in sight or in my room. If I had walked in there and had my baby and someone was going through our belongings it could have been very dangerous. We had flies (bugs) in our room and thought maybe fruit flies, but there was nothing around that was attracting them. We will find another property to stay at next time.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Kaylie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica C, Guest Relations Manager at Hampton Inn Virginia Beach-Oceanfront South, responded to this reviewResponded 16 May 2018

Thank you for taking the time to send us feedback. We value every guest's experiences and opinions because it is vital to recognizing problem areas before they get out of hand. We have addressed these issues with the maintenance and housekeeping teams.

I do hope you come back and see us next time you visit Virginia Beach, and give us the opportunity to show you all the positive changes we have been making at the hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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