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“Creepy staff, smelled, dirty, missing safety equipment, gross, noisy”
2 of 5 bubbles Review of Comfort Inn

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Comfort Inn
Ranked #1 of 6 Hotels in Ruther Glen
Ocracoke Island
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Creepy staff, smelled, dirty, missing safety equipment, gross, noisy”
Reviewed 13 October 2011

I had an unexpected night added to a business trip in the area. The place looked OK from the outside (although only four cars in the parking lot at 6:30 PM) and even the lobby but I definitely would not stay here again. The second floor smelled like smoke, and the bed and sofa in my non-smoking room were filled with cigarette burns, smelled like a cheap disgusting air freshener (or port-o-potty). Black mold growing in the toilet bowl. Smoke detector missing with wires hanging out of the ceiling. I generally avoid hotels with permanent residents, especially permanent residents at the hotel counter that look at you like you have two heads if you say hello to them, this hotel has both. Should have checked Trip Advisor first....Maybe Choice Hotels should read Trip Advisor reviews and they would learn a thing or two about their franchised properties? There are other places to stay nearby, pass on this dump and the weird bunch that lives here, esp for the price. Oh yeah - the stairway smelled like body odor.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank InTooDeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
    18
    30
    22
    16
    22
See reviews for
41
29
4
13
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Durham, North Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 September 2011

This was by far the worst hotel we've stayed in. The room was awful and customer service was even worse! While preparing for bed sometime after midnight, my husband and I pulled back the bedspread and discovered dirty sheets! We were horrified! We requested clean bed linen and pillowcases from the front desk as well as remade the bed. The linen had not been changed in between customer bookings; however the bed had been made by housekeeping. We confronted the front desk clerk; however it was like talking to a brick wall. Also during this trip, upon checkout, we learned from another guest that the front desk staff booked his room twice and gave a duplicate key to another customer; whereby the second booking/customer walked in on the first customer. The front desk staff thought this situation was funny! The customer service was horrible. Word to the Wise.....NEVER STAY AT THIS HOTEL!

Room Tip: Tip......Stay away from this hotel!
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Momluv3us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ruther Glen hotels

Myrtle Beach, South Carolina
1 review
Reviewed 18 August 2011

Did some research to find a pet-friendly hotel but also one (at my son's request) w/ a pool. After a 7 hr drive we were anxious to get settled & relax. At check in we were told no pets in suites & they had to downgrade us to a regular rm (less space). The rm had a gross, sweetish odor, dampness, mold? TV would tune in only 8 channels. When hubby asked at the desk the clerk would only acknowledge. He did not offer to do anything about & seemed to not care at all. We didn't dare walk barefoot in the room, the carpet felt "damp" and dirty. The wallpaper is peeling in places. One bedspread was stained slightly. And to top it off we did not dare to use the pool after looking at it. It is indoor & the water almost appeared to be "thick". We noticed condensation from the humidifier dripping down into it -yuck! Some may ask why we stayed-simply because it was late & it's not easy to find a hotel at the last minute that will take a dog. I slept fully clothed & am checking out asap. Oh, & too scared to eat the provided breakfast food considering the condition & lack of care regarding other aspects of the hotel. Bottom line-Don't stay here if you want a clean hotel room with all the amenities usable & clean as promised on their website. One work review = ICK!!!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank smw64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 14 August 2011

I stayed in this hotel on the way back from family vacation. Its good overall: clean, comfort, eco-friendly, good service, and fun. Price was great, too. Location is good, right off of 95 and very easy to find. Free hot breakfast in the morning was a very god surprise for us since we didn't know about it at the time.

Definitely worth the price & will come back!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swedesboro, New Jersey
1 review
Reviewed 8 July 2011

Recently, 50 members of my church stayed at this hotel. It was a dirty hotel with a rude staff. One of the ministers asked for an extra blanket one night. He was told that they had no extra blankets. After observing them give extra blankets to other hotel guest, he insisted. Finally, he was given the blanket, but the hotel staff told him directly that if he did not return the blanket, he would be charged a fee. He stated that they were tired of people stealing blankets. He was very disrespectful and I highly recommend selecting another hotel to anyone seeking a comfortable stay.

Stayed July 2011, travelled with friends
Helpful?
Thank Edmund194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 24058 Welcome Way Drive, Ruther Glen, VA 22546
Phone Number:
Region: United States > Virginia > Ruther Glen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Ruther Glen
Price Range (Based on Average Rates): €
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Ruther Glen
Comfort Inn Ruther Glen
Ruther Glen Comfort Inn

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