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Reviews (2,686)
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1,088
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All reviewsrunway viewmelbourne airportcovered walkwayairo restaurantacross the roadan early flightexpress checkoutroom servicenext morninginternational flightcomfortable bedgood sizefamily roomconvenient locationan upgradebuffet breakfastbetween flights
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Reviewed 17 October 2017 via mobile

States at the Park Royal for one night . The hotel is opposite the airport. The rooms are great and sound proof. Restaurant is good with plenty of options. Good bar area. Breakfast great selection of food choices.

Stayed: October 2017, travelled on business
Thank DEAN D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 22 October 2017

Dear DEAN D,

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service.
I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.

Once again, thank and I look forward to welcoming you back to the hotel in the future.

Kind Regards,

David Tonkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

If you are on an early morning flight out of Tullamarine, this is the place to stay. The rooms are quiet and comfortable. The decor is dated but does that matter? Check in and check out is quick and efficient. The buffet breakfast is good.
Overall - does the job and does it well.

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ashish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 17 October 2017

Dear Ashish J,

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service.
I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.

Once again, thank you and I look forward to welcoming you back to the hotel in the future.

Kind Regards,

David Tonkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Stayed in spa room with great view of airport runways. Ideally located if you have an early flight out the next morning. Huge room with two bathrooms. Bed was comfortable and the room quiet. Parking would be better if you could park on the same level as the direct hotel lifts as you have to negotiate two sets of lifts. Staff were helpful and check in and out was easy.

Room Tip: Ask for a room higher up and facing the airport to watch the planes taking off and landing
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 17 October 2017

Dear George G,

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service.
I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.

Once again, thank you for taking the time and I look forward to welcoming you back to the hotel in the future.

Kind Regards,

David Tonkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

Chosen for locality as right at airport and accomodation was excellent. Would definitely recommend to anyone travelling from airport early in the day. Is ideally located directly across from the airport.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank P7269YXalanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerPRML, Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 17 October 2017

Dear P7269YXalanb,

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service.
I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.

Once again, thank you and I look forward to welcoming you back to the hotel in the future.

Kind Regards,

David Tonkin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

Stayed at the Parkroyal before taking off on a trip and loved it. Rooms were spacious, comfortable and the bed was a dream. Service at the front desk was prompt and courteous with smiles all round. A bar and restaurant on the check in level is a great spot for a drink, feed and a relax before retiring for the night. Overall a great night....

Stayed: October 2017, travelled as a couple
Thank kidgell12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerPRML, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 17 October 2017

Dear Kidgell12,

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service.
I was pleased to note that overall you enjoyed your stay with us and your evaluation will be shared with our team. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.

Once again, thank you and I look forward to welcoming you back to the hotel in the future.

Kind Regards,

David Tonkin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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