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Reviewed 8 February 2017

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Super8KimballTN, General Manager at Clarion Pointe Kimball, responded to this reviewResponded 12 February 2017

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Reviewed 12 January 2017

Date of stay: January 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KimballSuper8, General Manager at Clarion Pointe Kimball, responded to this reviewResponded 16 January 2017

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Reviewed 11 January 2017

recent remodel was nice.... room clean and neat as before stops....full breakfast was very nice...
but for some reason none of the coffees was tasty..

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank ron h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KimballSuper8, General Manager at Clarion Pointe Kimball, responded to this reviewResponded 16 January 2017

Thank you very much for taking the time to review us. I am thrilled that you seemed to have enjoyed your stay. We strive to meet and beat the expectations of our guests and have been doing everything we can to update the hotel regularly. Indeed I am very sorry that you had not enjoy our coffee, we do serve what Super 8 standard coffee requirement is. I hope we get to see you again on your next trip through!
Sincerely, Samir Patel Ph. 423-837-7185

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Reviewed 4 January 2017

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KimballSuper8, General Manager at Clarion Pointe Kimball, responded to this reviewResponded 9 January 2017

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Reviewed 31 December 2016 via mobile

Cost an extra $10 for our dog who is very well behaved. We had reservation when they found out we had a dog we were moved to front side. Was noisy because street side. The room was rundown because of dogs. Fridge didn't work good at all. Ice machine on ground floor didn't work. I am disabled and had to go second floor for ice. Used laundry was ok but only have two of each and one type soap.

Date of stay: December 2016
Trip type: Travelled with family
Thank 400maryanns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KimballSuper8, General Manager at Clarion Pointe Kimball, responded to this reviewResponded 9 January 2017

I would like to apologize for your concerns. The Super 8 Kimball staff takes great pride in our guest satisfaction and would never intentionally make it unsatisfactory. Since our hotel only has few standard rooms that we can accept pets in, we have to be sure to put you in that room. We get all kids of customers here at our hotel, and which some may be allergic to pets so we cannot accept pets in all rooms. We are outdoor property so some noise are due to come in at all times. I am sorry that there was no ice in downstairs ice machine when you had went to get it. ice machine does work it jut sometimes get empty when someone fills up their entire ice chase. I am sorry for any inconvenience. If there is anything i can do for your while your in the Kimball area please contact me at 423-837-7185
Thank you, Best regards, Samir Patel Ph. 423-837-7185

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