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Reviews (399)
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Reviewed 7 August 2017 via mobile

To start with during check in they charged me 25dlls more per night because we were 5 adults and 1 kid, accomodated in 2 double rooms! The double room is ONLY for 2 adults and 2 kids younger than 10 years old. If any more older than 10 years "adults" are charged 25dlls per night. We had more than enough space to accomodate everyone in the 2 doubles, but they wouldn't take that.
The rooms were just okay, no mini fridge, no microwave, no phone, no a.c, the door got stuck all the time and the handle was kinda loose, we were placed on the third floor by the end of the hall with several lights out and really dark.
What saves the day is the outside, the weather was good, the pools were good too and the restaurants were also nice. Free shows and live music at nights.
Just try not to be in the room as much, enjoy the outside and prepare with only the right people per room.

Stayed: August 2017, travelled with family
Thank Gina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

This is the third family wedding we have in this hotel. We really like the service the Wedding Coordinator provided. She is very attentive, she is open to suggestions, and she makes sure that the event is perfect. The wedding coordinator really made sure that everything went smoothly and stress free for us. We are eternally grateful to the wedding coordinator and their staff.

Stayed: August 2017, travelled with family
Thank esaldana17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

Wasnt much to choose from so tried this place because of pool. Nice indoor pool which made the stay ok. Setup of room and condition of room made me stay outside in pstio till got too cold. No wifi inlrsd outside.

Just a really inconvenient for so mzny reasons. I wont return.

Stayed: August 2017, travelled with friends
1  Thank MeGusta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017 via mobile

Nice stay at puerto nuevo hotel & villas we have a 2 bedroom villa nice installations and good food we have so much fun we visit rosarito beach and ensenada malecón we hope we do this again soon ...the hotel needs a little of tlc but still a nice resort we enjoy the indoor pool and also the out side pool and the pool bar it was a great weekend..

Stayed: July 2017, travelled with family
Thank sobeida r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2017

Had my wedding there and it was a great experience. They work with you and the food is amazing! Clean, safe, family resort and very friendly. They work with the best dj at Puerto Nuevo and the event coordinator would always go out of her way to make sure I got what I wanted. Flor is the best.

Room Tip: make sure you get the new side of the hotel where its been upgraded
  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank johannafunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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