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All reviews the pub stayed here adjoining restaurant quiet location night's sleep family room car park inns reception bath refurb
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1 - 6 of 562 reviews
Reviewed 29 September 2020

Always an excellent stay in a clean and comfy room. The COVID policies in place make you feel as safe as you can be in the current climate. Attached restaurant currently being renovated but plenty of good eateries nearby.

Room tip: Higher room at the back.
Date of stay: September 2020
    • Rooms
    • Cleanliness
    • Service
1  Thank kadasl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2020

2nd visit here as we have relatives close by. Booked room on ground floor due to mobility issues, so was surprised that there was a bath rather than shower = couldn't use it. To be fair we queried it and were told that we could have a different room if we 'really wanted to move'. Due to current restrictions and extra work for staff (deep cleaning etc.) we chose not to do this. Perhaps an assumption shouldn't have been made, so lesson learned there! However, we were aware that the restaurant facility was still closed since our last stay there some 10 months previously, but were not offered any breakfast box as stated in your advertising,
and after some discussion, were handed a map of local eating establishments. we do appreciate that there are difficulties at present, but please update your website accordingly.

Room tip: Ask specifically if a shower is needed!
Date of stay: September 2020
    • Value
    • Rooms
    • Service
Thank richroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2020

In a time when we are all having to cancel Holidays it been great to see that some people still treat customers with compassion.

I had 3 rooms booked at the Premier Inn Wilmslow ( a hotel I have used several times and always received great serve for cost) unfortunately we had book the hotel well in advance before the dreaded Covid took effect, we booked 3 100% cancellation rooms, we then had our flights cancelled and could not go.

I spoke to Kelly the Assistant manger who really went more than the extra mile to help, she managed to re book us to a date we could now travel, and managed to get us a refund on the room difference.

She is a great asset to the Premier inn brand, I know at present they maybe in the process of looking at potential redundancies, I would definitely try my up most to retain this Premier inn gem .

Date of stay: September 2020
    • Value
    • Location
    • Service
Thank Lisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2020

We knew restaurant being refurbished

Short tour of friends, stayed at 4 Premier Inns

This one excellent - breakfast v.g.

Thanks

Regular user of P.I.

As a social care worker, good that they did not use C129 as excuse for bad service = well done

Room tip: Will use restaurant when reopens
Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2020

C19 and you need a convenient hotel to use as a base for visiting friends and family who are able to offer alfresco meals BUT not a bed so call on an old favourite namely Premier Inn. Unfortunately the most convenient location looks a little disappointing as the restaurant refurb has been suspended half way through the programme.

Behind the heras fencing lies the bedroom block and reception - and a friendly welcome from the staff member behind the screen. A clean and comfortable family room combined with ample parking is just the job for our two night stay.

Well done to the team on site working hard under difficult circumstances,

Room tip: At the moment all rooms should be ok
Date of stay: August 2020
    • Value
    • Location
    • Service
1  Thank MALCROBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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