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All reviews modern rooms show cooking branded drinks stews different countries mini club fantastic hotel evening entertainment paco toilet gym facilities sun sea holiday
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9 - 14 of 55 reviews
Reviewed 1 September 2018 via mobile

Stayed here for 10 nights smooth easy check in no problems even upgrade to studio apartment with pool sea view very modern rooms recently refurbed with air con and ceiling fans . beds comfortable well the one in the bedroom anyway the sofa bed to hard
Drinks branded and local need to ask for branded drinks otherwise given local food in the snack bar very good rump steak burgers roast chicken pizza etc food in the restaurant is a different matter it's not at all appetizing a lot of themed nights for different countries but all looks similar found it difficult to find something appealling to the pallet but that's my opinion people will disagree with me need to drop some of the themed nights and cater for everybody breakfast is the usual no problems finding a seat when busy is another issue seem to cater for two or three seats not many bigger tables and you get your own cutlery and servietes as tables are only set once at opening kids entertainment 6 nights a week kids club the same but it's a come and go kids club as you do not sign them in or out the responsibility of the children is yours at all times excellent facilities for the kids and it stays open untill 10 at night staff are very pleasant and helpfull no issues at all pool is heated but not hot just enough to take cold out of water entertainment staff never stop hats of to them all would I return probably but need to improve the food in restaurant

Stayed: August 2018, travelled with family
1  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

Just back from our third visit to this hotel and will go back again. The refurbishment has been carried out to a high standard and the inclusion of air conditioning was most welcome. All the staff work extremely hard and are very helpful. Food was good and branded drinks are available but you need to specifically ask for them. The entertainment was not our cup of tea but our daughter really enjoyed it and the mini club was very good. There was a pool and
Foam party one afternoon which was excellent. Can’t fault this hotel, and don’t understand some of the recent reviews. Will probably booking to return next year.

Stayed: August 2018, travelled with family
1  Thank AndreaGiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

Hotel was very nice, can only fault the entertainment. The three bar staff who stood out were Tamara, Mari Pino and Carmen who were each very friendly, attentive and entertaining. Facilities were great as was the food and rooms.

Stayed: August 2018, travelled with family
Thank Euan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

I’m currently on holiday here with my partner a 2 young children
I thought I’d do my feedback now as iv seen lots of negative ones recently
Noise there is none as soon as you shut the balcony doors it’s all blocked out day or night entertainment finishes by 11pm
Food is ok some days better then others but the pool bar will cook you fresh food from 10-4 so you won’t be hungry if you don’t like the main meals you can’t have burgers stake and many more options in the pool bar
Great little activity’s for the kids and adults on throughout the day water sports close by and boats that take you from beach to beach for 20 euros family of 4 with return
Sun beds always a few free life gard clears towel 2times in the morning and every other hour in the day

Stayed: August 2018, travelled with family
3  Thank Paige W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

We travelled as a large family group and had 4 rooms spread across the hotel.
The hotel rooms are modern and spacious and the beds are comfy.
The maid service in the rooms is daily and sheets are changed twice a week.
The food in the hotel is very good and there is variety although I could see many of the same dishes at lunch and dinner leading me to think maybe they had been reheated.
The pool bar is open from 10.30 and serves pizza, chips, hot dogs and ice cream which was great for the kids.
The hotel entertainment is low key but available for those who are interested.
The kids club is good although there could be more activities offered.
The pool was always clean but getting a sunbed is like a military operation! The hotel claims they don't allow towels down before 8am but we never saw any beds available past 8.15.
The indoor wellness centre is excellent although children cannot use after 12pm so make sure if you have kids you go in the morning.
We had booked massages which were also good and reasonably priced.
The hotel has a beach and a few shops in a short distance but other than that there isn't much to do. There is a bus stop outside which we used to travel and the buses, although usually late, are frequent and well priced. If you want things around the resort you may be better off someone more lively like Maspalomas.
There is entertainment on every evening although we only popped in on a few occasions.
There is also a launderette on room 4, a games room on the lower level and a computer suite on level 4.

All in all this is a nice hotel but the noise is a deal breaker.
The music from the evening entertainment is very loud and the noise from the road is horrific. You can constantly hear clinking of plates and cups from the restaurant even at 5 in the morning and late at night. The last few days of our holiday were spent all very tired which really ruined it for us.

Stayed: August 2018, travelled with family
3  Thank Truereviewer82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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