Reading reviews prior to going made us a little apprehensive about the hotel but any concerns we had were soon quashed on arrival. Fantastic family holiday for our 10 year old, 7 year old and 4 year old. So much to do for them, one pool area has two pools and a children's splash activity area and the splash park has 8 slides (height restrictions) a children's splash area with four slides, a bubble fun pool, deep pool and a splash fun area. We loved the splash park which opened at 10am, meaning we didn't have to get up too early to reserve our sun beds and there seemed to be more space than at the main pool. The older children went on the big slides in eye-sight and the younger children played at the children's splash pool. Water safety is taken seriously with several life guards on site.
The hotel is a few minutes trip to the beach on the free bus which has lots of lovely little shops near. There is a wide selection of food, holidaying with another family with a 9 year old and a 4 year old, all nine of the party didn't fail to fill a plate. Food preference for the holiday was eating in the new decor pizzeria, which housed all sorts of food and desserts - if you got there before 7pm you were likely to have a table and less queues at serving. We also ate at the splash pool snack bar often in the days, constantly replenished with ham toasties, burgers, chips, salad etc.
Rooms were immaculate with fantastic maid service - we were tended to with clean bedding and towels (including beach / pool towels) daily. The hotel is very clean, grounds are tended to and outside paths washed daily (here's me thinking it had rained!), bins are plentiful for used drinks etc. Heard a few complaints during our stay; one was that one the large pool was closed due to child dropping faeces in the pool (even though they're extremely clear about the need for swim nappies at all times to avoid this situation). Personally I would prefer the pool was closed for a two hour stint of rigorous cleaning. Entertainment team are fantastic and have a way with the children, not just in the day but at night in the mini disco. You must catch the Lion King show - huge efforts and great acting. All in all, an excellent holiday and although costly for a family of 5 - absolutely worth every penny. Lots of fun memories made!