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Traveller rating
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10 - 15 of 969 reviews
Reviewed 3 weeks ago via mobile

Lovely relaxed vibe at the hotel and all the staff are very friendly and welcoming. Sports host does a fantastic job with activities such as water aerobics, archery, body stretch, shooting and ping pong. We booked the a la carte restaurant with reception and enjoyed a lovely meal (the waitress was really lovely). Very good choice of all inclusive drinks and always something to suit all tastes in the dining room. Nice to see the hotel providing a live singer every evening. It would be good to see a tip box in the dining room and on the bar so people can make a contribution to be shared amongst staff. Thank you so much to all the hardworking staff for a wonderful holiday.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank dawnhH4051GI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ángel Tovar, General Manager at AluaSoul Alcudia Bay, responded to this reviewResponded 3 weeks ago

Dear Dawnh,

First of all thank you so much for taking your time to share your experience and your thoughts with us. Your positive feedback and trust are very important to all of us to keep improving in our work. We are looking forward to your next visit. Best wishes, Alua Hotels & Resorts.


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Reviewed 4 weeks ago via mobile

I visited AluaSoul Alcudia Bay couple of weeks ago and I was obviously very anxious travelling during a pandemic.
But was absolutely amazed how clean and friendly the staff were. I had the best time and I’m so pleased I made the leap to travel and enjoy myself. Thank you team and staff! Well done on a good job!

Date of stay: September 2021
Trip type: Travelled solo
1  Thank Isabelacsr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ángel Tovar, General Manager at AluaSoul Alcudia Bay, responded to this reviewResponded 4 weeks ago

Dear Isabela,

We appreciate so much your positive feedback and we hope to see you again very soon.

Kind regards,

Alua Hotels & Resorts.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very clean in all areas. Good pool, plenty of sun beds. Room ok, very comfy bed, great shower. Staff were excellent.Food was good in both the buffet and al a carte restaurant. Entertainment was ok a bit similar most nights, and then they had a film night The Greatest Showman which was a little poor ,don't go on holiday to watch a film !!!.

Room tip: Pool view.
Date of stay: August 2021
    • Value
    • Rooms
    • Service
Thank john p
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ángel Tovar, General Manager at AluaSoul Alcudia Bay, responded to this reviewResponded 4 weeks ago

Dear John,

We appreciate your assessment regarding our hotel. We will work improving in aspects that mentioned to us. We are looking forward to your next visit.
Best wishes,
Alua Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Fantastic hotel in a perfect location to beach, shops, promenade and old town. Superb bedroom overlooking the pool area. Pool and seating area is very clean, lovely lady, Sandra, is an amazing lifeguard. All staff are very friendly.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank dianecR6370GK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ángel Tovar, General Manager at AluaSoul Alcudia Bay, responded to this reviewResponded 4 weeks ago

Dear Diane,

First of all thank you so much for taking your time to share your experience and your thoughts with us. Your positive feedback and trust are very important to all of us. We are looking forward to your next visit.
Best wishes,
Alua Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2021

Just returned yesterday and wish we were still there ! The hotel is amazing and every single member of staff is too ! Rooms are lovely and the pool is wonderful and it’s so relaxing and peaceful. Food and drink all good as is the entertainment. Really can’t fault it in any way and can’t wait to go back.

Date of stay: September 2021
Trip type: Travelled with family
1  Thank 452elaine1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ángel Tovar, General Manager at AluaSoul Alcudia Bay, responded to this reviewResponded 4 weeks ago

Dear Elaine,

We are very happy reading your comments. We will share it with our staff because they are very important to us and comments like this reinforce employees attitudes.

Kind regards,

Alua Hotels & Resorts

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