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“A Pleasant Surprise”
Review of Platja d'Or

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Platja d'Or
Ranked #17 of 50 Hotels in Port d'Alcudia
Certificate of Excellence
Reviewed 18 October 2011

We booked a week AI at the Platja D'or in Alcudia from 6th to 13th October 2011.
After booking I was worried by some of the remarks on Trip Advisor that we had made a mistake but the hotel turned out to be a very pleasant surprise.
We booked this holiday as a cheap (£400) and cheerful AI holiday for a bit of relaxation. The holiday started badly with a 90 min delay from Doncaster due to previous industrial action in Greece. The rest of the flight (we made up 15 mins in the air) and transfer (65 mins) were uneventful but on arrival we were told our rooms were not ready. This had already been mentioned on Trip Advisor so it wasnt a good start. However we were ushered to the lounge and had drinks ordered. This gave us time to look around the spacious lounge (with monster TV playing Sky Sports International Rugby) which was spotless as was the terrace outside and the pool area. We were pleased to see that (at 12.00) there were plenty of spare sunbeds around the pool so obviously no rush to get beds. It was equally obvious that at this time of the year different parts of the pool area were in shadow at different times of the day. This suited us as we dont like to be in the sun all day. There are also lots of tables and comfortable chairs in the pool area to sit at if you dont want to lie on a sun lounger.
Reception came to say our room was ready about 20 minutes after arrived. The rooms are 'compact' but adequate and spotlessly clean. There is a TV (10 Euro deposit for the remote control which is refunded on return I understand although you can use the TV buttons) and fridge but no tea or coffee making equipment. The beds were comfortable with spare pillows, the bathrooms were clean and functional (no shower gel or shampoo provided. Just a bar of soap) and there was always plenty of hot water. There could have been more 'hanging room' in the wardrobes but we managed okay.The rooms were quiet (we were in 322) and the only noise we heard was a couple of dogs barking across the road but it looked like the family there were getting ready to move out for the winter. There is a safe in the room that costs 12 Euros a week.
The beach is 50 yards away and is a good flat soft sandy beach. The water was a lot warmer than the pool and you can walk out 50 yards without it reaching your knees. If you wanted you could walk along the beach all the way to Port Alcudia (about 1.5 miles).
Evening entertainment was variable between good tribute acts and rep shows. The shows are held in a separate building set out theatre style.
The AI bar is brilliant. The barmen are so quick and cheerful its unreal. Plenty of 'named' spirits as well as local ones and some cocktails are part of the AI. The bar opened 10.00 and closed prompt at 23.45. As well as alcholic drinks tea and coffee are available all the time and cakes or fancies appear four times a day in between meals. The meals themselves were generally good although choice is limited. Breakfast is standard Spanish fare with cold meats, cheese and cakes as well as bacon and eggs (boiled and scrambled on the buffet and fried being cooked as you want them. No omelettes or pancakes). Sausages were as good as I have had in Spain and the bacon was also very tasty. Lunch (12.30-14.30) was buffet style with Soup, rolls, full salad selection, hot and cold meats, always a couple of fish dishes which were generally very good, veg and chips plus a selection of puddings. Dinner (18.30-21.00) followed lunch format but with a greater selection including some really good pies in trays (chicken and mushroom, steak and ale, beef and onion etc), pasta, fish and hot meats (pork chops, steaks, stews) plus 'show cooking' which tended to be larger roasts. Spanish dishes were also on offer. There was a range of the normal Spanish cakes, mousses, jelly and ice cream plus hot puddings on about four occasions. Wine or bottled beers are served with the meal free of charge. From the remarks I had read I was worried about the food but while it wasnt the best we have had it was mainly very good. The dining room staff are few in numbers but work very hard and are extremely pleasant and well organised.
The hotel is a bit isolated but its a 10 minute walk down to the shops and bars down the coast and about a 30-45 minute walk to Alcudia. For people who like the beach it is ideal. One thing to remember is that no towels are provided so you either need to take your own or buy them from the local shops (7 to 10 Euros each). If there is something you particularly want to watch on the TV in the lounge you have to request it at reception, first come first served.
All in all we enjoyed our stay and thought it was value for money. Staff are great and the whole place is clean and well looked after.

Room Tip: Even rooms are sea view. Odd rooms pool view. Even rooms get sun in the moring, odd ones in the afte...
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  • Stayed: October 2011, travelled with friends
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8  Thank YorkiePontefract
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,226 - 1,230 of 1,614 reviews

Reviewed 17 October 2011

I stayed here with my husband at the end of September, this was our fourth visit, we like this hotel as although it's AI the majority of the guests are couples and 50+ you don't get groups of men in football shirts sitting around the bar all day drinking and making a lot of noise.
The rooms are adequetly furnished, and lovely and clean, they're carpeted as are the corridors, therefore no clip clopping noise from the room above, the only downside are the beds, they're a bit hard.
The bar staff are very friendly, you never have to queue for long, if you do get a queue they pull out all the stops to serve you, I think they must be the fastest barmen in Mallorca!
The restaurant staff are also very friendly, the tables are quickly cleared, the food is about average for any Spanish Hotel, it's on a weekly menu, so if you're there for more than a week it gets a bit repetitive. The snacks are not very good, last time we were there two years ago snacks were availlable from the bar next to the swimming pool, these are no longer there, sometime it was nice at midday to just have a toasted sandwich and not go into the dining room.
The beach is just across the road (this is only a side street not a busy road ) the sea is lovely, it's so safe you can walk out up to your neck and still see the bottom.
The entertainment was a bit hit and miss, some nights they had visiting acts, other nights it was the hotel entertainment team, there was a daily quiz round the pool mornings and again in the evenings. unfortunately some of the guests thought they were a bit too easy and started to make them up themselves, they were only for fun, we were all on holiday and didn't really want anything too brain taxing!
All in all we enjoyed our stay and will seriously consider going there again.

  • Stayed: September 2011, travelled as a couple
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2  Thank mazrat69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2011

We travelled here as a couple in early October 2011. Some of the reviews made us slightly apprehensive, but we were very pleasantly suprised overall.

The hotel was not full during some of our stay, but we experienced no real problems with loungers.
All the staff were friendly, and the restaurant staff were especially helpful.

My wife has to have a gluten free diet, and this can be tricky where many of the dishes have sauces.
The system is to review the menu for lunch and dinner, and make a provisional choice.
Speak to reception by 10 am and they will either offer advice or reseve a sauceless gluten free variant of the dish.
This will be cooked for you fresh when you speak to the restaurant manager at meal time.
Four meals where there was no already gluten free options were made this way.

Entertainment was generally good and a lot better than we have experience elsewhere.

You do need to take your own pool towels, but we did have soap in the room, although no shampoo etc.

May not appeal to a younger traveller.

Room Tip: Rooms on the South end and the West side are noisier.
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  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2011

was my first holiday with my partner aged (31-34), and having read some of the reviews were quite optimistic. upon arrival the hotel was spotless and our room had a sew view which was lovely. Rooms were clean and spacious and beds werent too hard as i'm a terrible sleeper. food was good also and had something for everyone.the staff were great, very friendly and always there to help. great pool and great location. the only thing i have to complain about is the age range of the hotel and thats the travel agents fault. we were the youngest people there and often were stared at and had disapproving glances. all in all a nice hotel but please do not go if you are 60 as you will be out of place.

Room Tip: ask for a sea view room
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  • Stayed: October 2011, travelled as a couple
    • Value
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2  Thank Laura J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2011

hotel lovely,bar staff brilliant,entertainment good
pool great
rooms very clean (best thompsons hotel for food tayalot cala millor 4****food)
food absolute rubbish,steak pie you couldnt eat just fat,soup everyday was like wallpaper paste dreadful,not very good choice of foods and top it all my wife found a clump of hairs in her food not 1 or 2 about 15 around 8" long disgusting took it straight to the restuarant manager who looked at it and just shrugged his shoulders we demanded he take the rest of the food of the table so nobody else could find hairs in this food (which he did)complained to rep wanted to know how these hairs got into the food,she said she would look into it and said she would contact us not! phoned thompsons said they would look into it lets see?

  • Stayed: August 2011, travelled as a couple
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3  Thank ian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Platja d'Or

Address: Ctra Arta s/n, 07408 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#13 Romantic Hotel in Port d'Alcudia
Hotel Class:3 star — Platja d'Or 3*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Alpha Holidays Limited and Travel Republic (UK) so you can book your Platja d'Or reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Platja d`Or Hotel Port d`Alcudia
Platja d Or Puerto Alcudia
Platja D'Or Majorca, Spain

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