My partner and I stayed at the hotel for 10 nights in September. We were disappointed with the standard of the hotel. We were not in the main part of the hotel and on checking in we were shown to the lift just past the pool area. We were told to take the lift to the first floor. Very confusing because we had to take this lift to the second floor, walk past the sun loungers and then take another lift down to the first floor to reach our room. We figured it out ourselves because the receptionist seemed unable to direct us properly. Although our room was a great size, the bathroom was poor. The door rubbed on the floor and we had to push/pull hard to open/close. Nowhere to put toiletries and the toilet was in a little alcove. Towels were grey, stained and not soft. The furniture on the balcony was uncomfortable and broken. Dining room was not able to cope with the number of guests for breakfast and we went out a couple of times rather than stand in a long queue. We weren't particularly impressed with the standard of food. This hotel brands itself as 4 star but in reality is a mediocre 3 star.
- Official Description (provided by the hotel):
- Recently reformed to a 4 star official rating this Front-line Hotel offers unrivaled views over the soft, golden sandy Palma Nova beach, and impecable service that will make you feel right at home. All areas and rooms of the Hotel have been refitted during the 2014 Winter to create an open, light and Mediterranean atmosphere that also incorporates twenty first century technology, such as Free high speed internet access for all guests. New Queen size beds and luxurious sheets insure a sound and comfortable sleep at night, whilst for those looking for entertainment our cocktail bar offers live music at night and a varied drinks list. Other features include private parking, teak laid swimming pool with sun-beds, solarium, safe and fridge in rooms, high powered showers or bathtubs, two wonderful suites for honeymooners or guests looking for that little extra.. ... more less
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- Also Known As:
- Agua Beach Hotel
- Agua Beach Palma Nova
- Hotel Agua Beach Palmanova, Majorca