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Reviewed 26 August 2015

Pedro, Stephano, Momo, Elvia, Romano are an assist to this hotel. They are kind and so helpful and always willing to help. There smile gets bigger and bigger as the day goes on! Clean rooms, music all day but it's a nice atmosphere. Poolside staff are amazing, the staff mentioned deserve a bonus!!! Thanks Me Mallorca!!

  • Stayed: August 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
2  Thank Luckycharmgirl32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca by Melia, responded to this reviewResponded 27 August 2015

Dear Luckycharmgirl32,

First of all we would to express how thankful allf of ME Mallorca team feels about your review on Tripadvisor.

I have already passed your comments to our colleagues and they are thrilled. I assure you that it will be always a great pleasure to be at your disposal whenever you decide to come back.

It is always great to have opinions like yours beacuse the encourage us to take this to the next level, providing an Experience beyond your expectations. We would love you to write us at aura.memallorca@melia.com to make the next reservation very soon in order to keep on pampering you.

Kindest regards,


AURA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2015 via mobile

We spent three nights last week. Location is quote nice, quite elegant; room reasonably clean and quite large, swimming pool with enough places provided you go early ... the hotel is quasi central and all main famous attraction are reacheable just walking a few minutes.. so let's say location is more or less ok for the category.
About services Hotel's web site says: "service will be bejond your expectations ..." and so it really was.
In facts Restaurant and Bar personnel seem not to be trained at all or not properly supervised. We had a dinner there one night and after main course someone brought us a desserts list. In the subsequent about 40 minutes nobody cared to came and ask us for any our choiche. As new customers arrived and most tables were occupied it seemed as they had lost control. We had to flag both hands (I hate to di so) to sign the bill and get off without dessert. Anyway... prices are 5 stars.
Last night at about h 22.00 its seemed us a good time to sit at Bar tables to drink something. Customers were very few and Bar attendants on the contrary many (3 or 4) and doing apparently nothing. After a long time we got the impression having become trasparent. We succeded, by flagging (hate do so) to catch the attention of one of the white dressed young walters rear the Bar bank. He loudly replied: " Sorry im not part of the bar staff". One of them was in fact occupied at drinking its personal beverage direct from shaker... so did not cared of us. We refused the idea as a matter of principle to stand up go to the Bar bank and repeat that WE WANT TO BE SERVED..... At the end this is still a four stars hotel!!
We just stand up and went to another place...
Conclusion good hotel in what location and equipment is concerned and thats all.

Stayed: August 2015, travelled with family
3  Thank Pablo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca by Melia, responded to this reviewResponded 23 August 2015

Dear Pablo M,

First of all, we would like to thank your for taking the time to leave a comment. It is very important for us to know what our guests experience during their stay. We take good notice of every opinion and it is vital for us going forward.

We appreciate your feedback about our location, the rooms and the cleaning service. We have been trying to change the perception about Magalluf and we are delighted to see that is starting to pay off. We put a lot of effort and consideration in the cleaning process of every room, making sure everything is up to perfection.

I would like to apologize on behalf of our staff for the incoveniences you had at our restaurant and at the pool bar. We have passed on your sugestions to everyone involved to make sure it does not happen again.

We would love you to let us show you the real ME experience coming back to ME Mallorca, please do not hesitate to contact us at aura.memallorca@melia.com

Best regards,


AURA Team

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Reviewed 18 August 2015

This hotel is beautiful. The lobby and rooms are very modern and clean. The pool and beach are fantastic. It is important to note, however, that if you have a room facing the pool area, you will likely hear music playing late into the night.
The hotel restaurant and bar are good but very expensive. If you walk 2 minutes down the boardwalk there are tons of reasonably priced restaurants and bars.
We would stay here again.

  • Stayed: July 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Kate7198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca by Melia, responded to this reviewResponded 19 August 2015

Dear Kate7198,

We would like to thank you for your time and comments, our philosophy is to listen to our guests' opinions in order to achieve their satisfaction. Also, we felt very happy reading that you liked our trendy rooms and ME Mallorca's style.

Following your comment, I would also like to inform you that you can book half board, which includes breakfast and dinner at Pez Playa's restaurant during your stay with us. Anyway, our staff from reception and our concierges have lots of good restaurant suggestions and I assure you they will be very glad to assist you.

Once again, thank you for choosing us and do not forget that we weould love to welcome you back very soon at ME Mallorca.

Kindest regards,


AURA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2015 via mobile

What can I say? A beautiful hotel, good food, great service. We had a garden room and it was stunning .. Spacious and really clean. Would definitely recommend-next time we're away we will look for a melia me.

Pool was fab as was the poolside service!!

Stayed: August 2015, travelled with friends
3  Thank AmeliaSaunders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca by Melia, responded to this reviewResponded 16 August 2015

Dear Amelia Saunders:

 First of all, we would really like to take this opportunity to thank you for having taken a part of your time to write about your stay at ME Mallorca letting us know you opinion about all the services rendered during your last time with us.

Our main aim at ME Mallorca Hotel is to create unforgettable memories and to be able to anticipate your expectations. We feel very glad reading comments like yours,  they really make us work harder every day to get the best Experience for all our guests.

All ME Hotels have some identifying signs of the ME brand. We are a different type of hotels, where you can feel an unusual cool and trendy environment, with a nice Aura and always listening to the best music.

Definitely, we are really happy to see that you have felt comfortable with all the services provided at the Hotel; and we love that you have enjoyed your Chic Garden Suite.

It would be great to see you again very soon and make you enjoy the best holiday Experience you have ever had!

Kind regards from all ME Mallorca Team,


AURA Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2015

Breakfast and all food service is excellent. Nikki beach and other beaches are next to hotel. There are two big swimming pool and swimming pool for children. Palma city is 20 minute drive away and there are very good Tapas Restaurants.

Room Tip: Sea View rooms are better
  • Stayed: August 2015, travelled with family
    • Value
    • Rooms
    • Service
3  Thank SAPANCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AuraManagMEMallorca, Gerente at ME Mallorca by Melia, responded to this reviewResponded 14 August 2015

Dear SAPANCA,

First of all, I would like to thank you for taking some time to write us on TripAdvisor to share your experience with us at ME Mallorca.

Regarding the swimming pool, you are right, we have two of them, one for families and the other one only for adults in order to provide our guests two different atmospheres where you can either relax o listen to some trendy music.

Do not hesitate to contact us at aura.memallorca@melia.com for your next visit and we will ask our concierge to recommend you some tapas restaurants and some places to visit.

We are looking forward to welcome you back at ME Mallorca very soon!

Best regards,


AURA Team

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