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“Great location”

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Aparthotel Fontanellas Playa
Ranked #11 of 24 Hotels in Can Pastilla
Certificate of Excellence
Reviewed 28 July 2017

Just a few minutes from the airport made this perfect for our 5 night stay. We didn't experience any noise from flights. We had a beautiful sea view. The room was clean and well maintained(would have liked a toaster). The pool area was ok,small pool but enough to cool down, but had to be up early for a sunbed!( you are in the German part of resort). We went self-catering but had the buffet Dinner one night which was very nice. We found any staff we encountered to be pleasant and helpful.

Room Tip: You have to pay more for a sea view but it is worth it.
  • Stayed: July 2017, travelled as a couple
    • Value
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    • Service
1  Thank dodgeHighpeak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 430 reviews

Reviewed 14 July 2017 via mobile

I arrive tonight expecting my apartment with sea view - they tell me that they are overbooked - I end up up in a bedroom overlooking the back street - they offer me compensation of a breakfast or a dinner - worth 10€ or 15€!- no manager to speak to because it's Friday night - I have been here many times and given the best review - there better be a compo deal on the table in the morning - NOT AMUSED AT ALL!!!!

Stayed: July 2017, travelled solo
6  Thank TimWatsonTibshelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

I never usually bother writing reviews, but after reading so many good ones and having such high hopes for this holiday, I feel the need to write this.

My friend and I booked a short 4 night holiday with this hotel. On arrival we were informed that they had received our reservation but had overbooked and had nowhere for us to stay. We were transferred to another hotel for the night and then back the next day. 1.5 days out of 4 ruined. We were told to come back at 12pm the next day and would be shown to our room immediately. We were left waiting 1.5 hours in the lobby whilst the staff chatted and laughed with each other at reception- apparently they were unsure if the cleaner had finished our room and were somehow unable to check this. They did not appear to care.

We were given our towel ticket however as it was now half 1 by the time we were shown to the room (an entire day after we arrived) the hotel was somehow completely out of pool towels and we had to wait until after 3 until we could use them for the pool. They were also somehow unable to manage to print off our boarding pass as requested.

To summarise what could easily be a very long rant, the staff were incredibly rude, unhelpful and could not care less about us or our stay. The pool was nice but extremely crowded, possibly too small for the amount of guests. There were not enough sun loungers for the amount of guests by far.
All in all, the room and facilities were nice, the sea view was beautiful, but would definitely not stay again.

Stayed: July 2017, travelled with friends
6  Thank emkate93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

The hotel had a great location. It was right next to the beach which was terrific, because it meant you could walk across the street and swim in the ocean or lay on the beach. The drinks and bar were very well priced and the outdoor seating was great. Our hotel room was clean when we first got there, but the cleaning service was not to great. They not once cleaned our room during the week, other than making our beds. We had to clean our bathroom by ourselves, which was disappointing. But we weren't in our hotel room most of the time, so it was fine.

Stayed: July 2017, travelled with family
Thank Anna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

-Very close to airport but didn't hear planes flying over which was great. Only 15min drive.
-Very quiet at night, no troubles sleeping.
-We ordered 2 rooms. 1, 2xAdults 1xChild and the second 3xAdults. The rooms were exactly the same, so the third bed is a single sofa bed. We paid extra for a sea-view for one of the rooms, but the views were almost the same annoyingly.
-Pool is lovely and big and close to the beach. But be warned, if you go down later than 9.30am you won't get a single bed. I think they need to introduce a rule to not allowed to reserve sunbeds with a towel. Also, they need to monitor people walking in from the road and using the pool because anyone can do it. The bar sells nice food and snacks but the service is very slow.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank ChloMae92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aparthotel Fontanellas Playa

Address: Calle Caravel.La S/N, 07610 Can Pastilla, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Can Pastilla
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Can Pastilla
#5 Spa Hotel in Can Pastilla
#7 Luxury Hotel in Can Pastilla
#7 Romantic Hotel in Can Pastilla
Price Range: €55 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aparthotel Fontanellas Playa 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Aparthotel Fontanellas Playa Hotel Playa De Palma
Aparthotel Fontanellas Playa De Palma
Aparthotel Fontanellas Playa Majorca/Can Pastilla

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