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Reviews (532)
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53 - 58 of 532 reviews
Reviewed 14 July 2017 via mobile

I arrive tonight expecting my apartment with sea view - they tell me that they are overbooked - I end up up in a bedroom overlooking the back street - they offer me compensation of a breakfast or a dinner - worth 10€ or 15€!- no manager to speak to because it's Friday night - I have been here many times and given the best review - there better be a compo deal on the table in the morning - NOT AMUSED AT ALL!!!!

Stayed: July 2017, travelled solo
9  Thank TimWatsonTibshelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017 via mobile

I never usually bother writing reviews, but after reading so many good ones and having such high hopes for this holiday, I feel the need to write this.

My friend and I booked a short 4 night holiday with this hotel. On arrival we were informed that they had received our reservation but had overbooked and had nowhere for us to stay. We were transferred to another hotel for the night and then back the next day. 1.5 days out of 4 ruined. We were told to come back at 12pm the next day and would be shown to our room immediately. We were left waiting 1.5 hours in the lobby whilst the staff chatted and laughed with each other at reception- apparently they were unsure if the cleaner had finished our room and were somehow unable to check this. They did not appear to care.

We were given our towel ticket however as it was now half 1 by the time we were shown to the room (an entire day after we arrived) the hotel was somehow completely out of pool towels and we had to wait until after 3 until we could use them for the pool. They were also somehow unable to manage to print off our boarding pass as requested.

To summarise what could easily be a very long rant, the staff were incredibly rude, unhelpful and could not care less about us or our stay. The pool was nice but extremely crowded, possibly too small for the amount of guests. There were not enough sun loungers for the amount of guests by far.
All in all, the room and facilities were nice, the sea view was beautiful, but would definitely not stay again.

Stayed: July 2017, travelled with friends
6  Thank emkate93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

The hotel had a great location. It was right next to the beach which was terrific, because it meant you could walk across the street and swim in the ocean or lay on the beach. The drinks and bar were very well priced and the outdoor seating was great. Our hotel room was clean when we first got there, but the cleaning service was not to great. They not once cleaned our room during the week, other than making our beds. We had to clean our bathroom by ourselves, which was disappointing. But we weren't in our hotel room most of the time, so it was fine.

Stayed: July 2017, travelled with family
Thank Anna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

-Very close to airport but didn't hear planes flying over which was great. Only 15min drive.
-Very quiet at night, no troubles sleeping.
-We ordered 2 rooms. 1, 2xAdults 1xChild and the second 3xAdults. The rooms were exactly the same, so the third bed is a single sofa bed. We paid extra for a sea-view for one of the rooms, but the views were almost the same annoyingly.
-Pool is lovely and big and close to the beach. But be warned, if you go down later than 9.30am you won't get a single bed. I think they need to introduce a rule to not allowed to reserve sunbeds with a towel. Also, they need to monitor people walking in from the road and using the pool because anyone can do it. The bar sells nice food and snacks but the service is very slow.

  • Stayed: June 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank ChloMae92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2017 via mobile

After coming here many years in a row it is becoming increasingly worse. We ordered specific rooms 6 months in advance for a larger group, and when arriving none of the rooms where available! Too many people are staying at the hotel. Staff can't cater to all and was much more service minded before. Not helpful receptionists. Not enough sun beds at all. Outdated rooms. Rooms located with no ocean view is a scam! Way to pricy, noisy and unpleasant. The phones and the door clock doesn't work to the room. Honestly, you can find better in the Can Pastilla area!

Stayed: July 2017, travelled with family
3  Thank carohatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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