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All reviews nice hotel pool bar is lovely break wifi access bbc world bathroom floor building site beach is lovely local beach el arenal german channels plenty of sunbeds memory foam perfect location palma aquarium lifeguard on duty older people
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9 - 14 of 199 reviews
Reviewed 13 September 2018 via mobile

Great location. Modern looking, clean rooms. Unfortunately made of cheap materials e.g: “fancy” shower cubicles which are slowly falling apart. Nothing extra provided apart from soap and shower gel. Staff mainly friendly, only waitresses don’t bother to reply when you thank them, and clean the tables without even asking if you are finished. That makes you not very welcome. Overall good value for money.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Grejfus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018

No inflatables allowed in the pool. No baby's safety rings with seats allowed. No balls allowed in pool either. No kids club put on for half of the holiday. the Pool closed for 2 days . Entertainment guy just didn't turn up.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Maxine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2018

This is a lovely clean hotel. Bedrooms small but functional. We paid extra for sea view but it's only through a gap between buildings so wouldn't say worth it. We had coffee Nespresso machine in room which we found too bitter and didn't use. On arrival fridge was full of beers, juice and water which was nice. Lovely pool area and bar/coffee area next to it. Food generally very good. Hot with decent selection but we did have raw chicken one night. Staff very friendly and helpful. The entertainment was limited on our visit which was good. The only drawback was children dive bombing pool and large groups of young men, mainly German, screaming and shouting day and night. This area of Can Pastilla is mainly visited by Germans but we liked it and would go back.

Date of stay: June 2018
1  Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018

We are a family of 5 with a disabled daughter. In short we had a triple and a double room which suited us down to the ground ...or actually on the first floor .... We were very well looked after - they were very helpful to us as a family - even gave us extra time in our room on the last day to help us - with no charge. Little touches like that remain long in the memory! There was a wonderful guy who made the pancakes and fried eggs in the restaurant - we loved the way he said " Eggs!" and " One-side or two-side" The food was really good throughout - and the back exit/entrance dwon to the beach was really helpful too.

Date of stay: August 2018
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

The hotel is in a great location across is the bus station no. 25 the fastest way get in to Palma, a 10-minute drive. The stay is very pleasant, it is very clean, the maidens are great and every day the rooms are kept clean. A big hotel which it is very quiet around midnight, the lights go off on the terraces and slowly the guests go to sleep without any noise wich it is great for a rest. The airport is near but we did not hear the noise so it's not a problem. I have to mentiont hat we had a room on the side of the pool. The beach is 3min away. Shop is 2min. Everything is close and easy. The staff is always ready to help with the information and I thank Natalia especially at the reception. They delighted us with a fruit basket that we found in the room the day before our leaving. Enjoy the beautiful island. Visit and other beaches to me the best impression is left by Es Trenc beach. An exceptional stay at Palma. The only inconvenience that has nothing to do with the Hotel are the pickpocket who almost robbed me of at the bus 25. as I traveled to Palma, I was very lucky because I noticed that and nothing happened but it is a kind tip that you take great care of personal belongings in the bus. Surely a beautiful island and people to visit.

Room tip: Rooms on the Pool side
Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Petar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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