We stayed at the hotel for a friends wedding, it is not really the type of hotel we would usually stay at. It is budget hotel and very inexpensive.
Unfortunately our stay was well below average. When we arrived we were showed to our room, which was on the ground floor, leading out to the pool. The location of the room meant it was extremely loud and you are woken up very early in the morning by the loud noises of furniture being dragged across the floor.
The sheets on the bed were dirty and there was no bottled water in the room despite it being included in the amenities when we booked. My partner went to reception and the man working was surprised the water wasn't there, however still charged us for a bottle from over the counter.
The room also smelt musty and was extremely small.
The second night in the hotel (and thankfully the last) we arrived back after the wedding and after being in the room for 10 minutes the electricity shorted out and everything went off. The door wouldn't close or lock as it is electronically secured therefore there was absolutely no security.
We went to reception and the woman working tried her best to resolve the issue as best she could, however it was her first night and she was alone in the hotel. She called around the manager and some of her other colleagues for help and eventually after an hour or so she managed to fix the issue and we were able to go to bed (however by this point it was 2am).
The next day when we came to leave the women on reception we're very unhelpful and despite the hard work of the woman on the night shift, it left us feeling that the staff at the hotel were very unhelpful and frankly rude.
If you are not bothered about where you stay whilst on holiday and the issues mentioned above would not cause you as much distress as it did us then this hotel is cheap and well located in Cala d'or. However I feel the hotel ruined our stay and we would not recommend the hotel to any of our family and friends under any circumstances.
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- Also Known As:
- Hotel D'Or Cala D'Or, Majorca