I just arrived home from a week at this hotel. It really is in a most beautiful location with great food and some wonderful staff.
However, when I booked on 20th January last, I requested a room with a sea view and a quiet location. I could understand not being given a sea view when I was a solo traveler, but to be put in the middle of a corridor (ok on the 3rd floor), but right over the main entrance across from the main road. I am a very light sleeper and would have got used to the traffic outside. However, it was the "traffic" inside that caused more problems. On this side of the hotel, the walls are paper thin and the head of the bed is right against the corridor wall. You could hear every single footprint and every door for quite a number of rooms being opened and closed as well as people talking as they passed by.. Nearby, there were some girls in a room who had a visitor(s) who knocked on their door at around 9pm. Some hours later, they would leave amid much laughter. This happened four times last night....When I asked the day I arrived if I could change rooms, I was told by the man on the computer doing the check-in that the hotel was fully booked for the week. Therefore, I had no option to spend virtually the whole night, every night awake. Surely when I made two requests several months ago, they could at least have given me a quiet room at the end of a corridor.
So, while the days were wonderful, the nights were simply a nightmare! If it was the last hotel in the world in the last sun resort in the world, I would never go there again. Shame as there is so much good about it and most of it's staff - that is why I am giving it an overall rating of 4.
- Official Description (provided by the hotel):
- The splendid Grupotel Aguait & Spa was erected upon the rocks on the eastern coast of the island of Mallorca in 1963. This hotel has managed to maintain its status as one of the most prestigious hotels of Cala Ratjada for all these years, by offering guests unique views and the opportunity to wake up each morning to the early morning sun of Mallorca. In 2008 the doors of the new Spa were opened, thereby completing the sport and health range together with its tennis and paddle club featuring 11 clay tennis courts and a team of professional instructors. Special Services: Discounts on green fees. Car & bicycles rentals. ... more less
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- Also Known As:
- Sensimar Aguait Resort & Spa Majorca/Cala Ratjada