We arrived this lovely hotel and we welcomed by a super charming english speaking young guy. He served drinks during check in and we went to the pool because or room was not ready.
The hotel is a bit old, but well maintained and the location by the sea. And the option to stay by the pool and swim in the ocean was super!
The staff was very friendly in all departments and we loved our stay at the hotel. Very good with free parking also!
BUT, there is some things to improve:
- People just assume your German, and sport activities etc its just in German. Its also a bit confusing to communicate when they dont speak English. So orders mixed up a couple of times.
- Coffee taste horrible
- You must do something with the guest reserving sunbeds. If you come after 10am its almost no beds available, because everyone is reserved by guests before breakfast.
But thank you for a nice stay, the GM was super friendly, reception staff super and Sabrina, your smile made my day!
- Official Description (provided by the hotel):
- The splendid Grupotel Aguait & Spa was erected upon the rocks on the eastern coast of the island of Mallorca in 1963. This hotel has managed to maintain its status as one of the most prestigious hotels of Cala Ratjada for all these years, by offering guests unique views and the opportunity to wake up each morning to the early morning sun of Mallorca. In 2008 the doors of the new Spa were opened, thereby completing the sport and health range together with its tennis and paddle club featuring 11 clay tennis courts and a team of professional instructors. Special Services: Discounts on green fees. Car & bicycles rentals. ... more less
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- Also Known As:
- Sensimar Aguait Resort & Spa Majorca/Cala Ratjada