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Hotel Best Indalo
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Reviews (1,060)
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3 - 8 of 1,060 reviews
Reviewed 5 March 2018

the room we were allocated was right next door to the bar/entertainment area and was noisy until after 12. On check out we raised our concerns with reception and they did not show much concern. They obviously knew there is a oroblem with this room

Stayed: March 2018, travelled with family
2  Thank cgmaywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2018, Manager at Hotel Best Indalo, responded to this reviewResponded 14 March 2018

Dear cgmaywood,

We appreciate the time taken to share your feedback about our hotel on Tripadvisor. We are sorry that you did not enjoy your stay 100%. We wish you had told us about your discomfort regarding the room's location, as we could have moved you to an alternative one, at the check out we could only apologize but had no options to rectify.

Best regards

Sonia León
Hotel Best Indalo
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

-We visited as a young couple in June 2017, the hotel lobby is clean and well presented, with a lovely view of the pool and beach from the reception. Rooms were clean, although the floor always could have been swept better. The beds were reasonably comfortable, but considering we only paid £465 each for all inclusive, we were impressed with the size of the room.
-The pool was a little shady every morning, and packed in the afternoon so we opted for the quieter area in the garden.
-Can't complain about the all inclusive, drink choices were great, a tasty sangria on tap which was amazing, cocktails included San Fransisco and mojitos. All staff were lovely and attentive- a real credit to the business.
-Food was okay, very repetitive but you get what you pay for, not very well labelled so not ideal for a seafood allergy sufferer like myself.
- great bus to mojacar old town which is 1000% worth a visit as it is beautiful and the italian restaurants overlooking the mountains were beautiful and well priced- get the restaurant to call you a taxi as it took us 2 hours to walk back one evening, not passing any taxis or buses.
- beach was gorgeous, big problem with jellyfish especially in the afternoon, location was good but you have to walk to reach nicer bars such as Lua and The Elephant Club.

All in all, a good hotel for a cheaper getaway.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Lucy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2017, Owner at Hotel Best Indalo, responded to this reviewResponded 9 November 2017

Dear guest,

Thank you for taking the time to post a review. We are so glad you enjoyed your stay and we really look forward to welcoming you back in the near future.

Best Regards

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

On a map, this hotel looks like it is too remote. However, the reality is that it is in the best location of Mojacar Playa. It faces directly onto the nicest beach, is on a great stretch of the beautiful promenade, close to relaxed beach bars, has at least 10 bars & restaurants within 5 minutes walk and is the first main stop on the bus route. The pool area is reasonably active and lively but there is a much quieter garden on the other side of the hotel with plenty of free loungers. The food is good with a lot of choice every day. The rooms are fairly basic but very clean and with decent balconies. If you want a quieter room ask for one facing the garden rather than overlooking the pool. Between 1st June and 30th September there are reliable buses every half hour up to the Pueblo and costing only €1.20 per ride. There is also another bus to Vera and Garrucha. Mojacar Playa is a very relaxed venue so if you are looking for active & noisy nightlife I would not recommend it. However, if you want to relax quietly in a beautiful location this is a great place. We will visit again.

Room Tip: A room on the second floor is at reception level. Overlooking the garden is quieter.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank dcparkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2017, Manager at Hotel Best Indalo, responded to this reviewResponded 13 October 2017

Dear Guest,

Thank you for your time in sharing your experience on Tripadvisor. We are happy to see we were able to take care of your needs and that your stay was enjoyable overall. Our number one goal is to give our guests a perfect 10 experience.

We look forward to the next time!

Best Regards

Sonia Leon
Manager

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Reviewed 5 October 2017

I have been travelling to Mojacar for the last 30 years. I found Hotel Indalo about 15 years ago and it is simply wonderful. it has by far the best location on the playa, the beach is visable from all bedrooms. The staff are wonderful and still take time to make that special effort especially to returning guests. Yes the entertainment is Spanish but you are in Spain, embrace. There is a wonderful variety of food and yes you are not going to get English bacon and sausages but they will fry an egg for you and there is always chips and beans for the English guests! I will never hear a bad word said about this hotel, for me it is my second home. The only thing I will say is that I'm not sure what the young man in the red shorts who use to walk up and down the garden was suppose to be doing? He worked for the hotel but would take off his yellow vest and then promptly sunbathe on a bed! You had a young chap doing the same job two years ago who was wonderful and took the time to speak to guests, he also collected empty glasses etc. I'm afraid this gentleman was only interested in improving his tan. That aside he gave us a good laugh when he tried once to climb over the barb wire to get to the beach, there is no escape young man! All in all love, love, love this hotel, we will definitely be back again next year!

Stayed: September 2017
6  Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestHotels2017, Manager at Hotel Best Indalo, responded to this reviewResponded 13 October 2017

Dear Guest

Thank you for the time taken to write your review about our hotel Best Indalo. We are pleased to receive your feedback and to know that you enjoyed your holidays with us. We hope you will visit us again in the future.

Kind regards

Sonia Leon
Manager

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Reviewed 4 October 2017

Room Tip: All rooms would appear to have a good sea view.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BestHotels2017, Manager at Hotel Best Indalo, responded to this reviewResponded 13 October 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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