Stayed here for a disaster response conference. The front desk staff were just terrific, and I found the same general good vibe throughout the hotel, from bellboys to banquet staff. My corner room was very well decorated and included a comfortable desk, and a cute and comfortable chair and ottoman.
I ordered an amazing crab cake dinner from Shula's via room service one night. Just terrific, and I appreciate that there were no hefty surcharges imposed on the delivery as there are in some hotels.
I encountered a few problems, which is why this hotel does not earn an "excellent" rating. First, the banquet food itself was just awful...boring seasonings, boring presentation. I am sure this conference didn't order the best, but still, a chef with a little imagination should be able to do better even with budget food. Secondly, I had to ask somebody (meaning, I had to stand in a long line) for a city map so I didn't get lost walking around. Couldn't these be in a display rack at the front desk? Finally, I could not get internet service on the fifth floor. According to the tech support I phoned (twice! And they are in Montreal!!) it had something to do with the fifth floor being in a dead zone between the conference floors below and hotel rooms above. At any rate, the hotel tried to compensate for the problem with some extra Rewards points, but I strongly suggest that anybody trying to get work accomplished in your room ask for a higher floor until this hotel addresses the problem of inadequate routers.
Despite these issues, this is a nice upper-end hotel and the terrific staff made up for a lot of the inconveniences.
- Official Description (provided by the hotel):
- Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott. ... more less
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- Also Known As:
- Norfolk Waterside Marriott Hotel Norfolk
- Marriott Norfolk
- Norfolk Marriott