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All reviews self catering fridge freezer sister hotel sea view reception staff roca mar separate bedroom large balcony rocky bar studio apartment courtesy bus to funchal sitting area walking difficulties indoor swimming pool different levels quiet location enjoyed our holiday
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Reviewed 9 October 2018

Room tip: Best rooms are from 3rd floor upwards.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
operations404, Guest Relations Manager at Royal Orchid, responded to this reviewResponded 10 October 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 October 2018

Having a balcony and seaview is like sitting in the Atlantic Ocean.Comfortable spacious room
and not too far from Funchal.Only about half a dozen restaurants close by and one hospitable
bar type place (Peters Bar)

Date of stay: September 2018
Thank seamus172016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations404, Public Relations Manager at Royal Orchid, responded to this reviewResponded 8 October 2018

Dear Guest,
Thank you very much for your preference and most appreciated feedback.
We look forward to welcome you back at our Resort.
With our best sunny regards from Madeira,
Yours sincerely
Rocamar Lido Resort Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018 via mobile

We were looking for a rest week holiday and chose Madeira as looked just the place. We were booked in at Roca Mar and upon arrival shown to our room in Royal Orchid next door and to be honest we were happy we were!
The Royal Orchid looked like a more superior hotel to the Roca Mar and we were happy with the huge room we were given that looks like its on the ground floor when in fact its the 4th!! Nice big balcony but always in the shade and hampered by a large unused terrace. Disappointed not overlooking sea.
Great fascilites like indoor and outdoor pools a large jacuzzi well equiped gym and saunas. Breakfast selection is very good and caters for all. The reception staff are nice and one in particular Catia was lovely. She helped with directions places to go and had a great sense of humour! We loved her!!
Bad Points.
Hotel looking tired. Decor and appliances in need of refurbing and replacing.Apparently its to be done in October 2019.
Not all rooms are overlooking the sea so balcony/terraces useless.
Resort very windy.
Steep hills and many steps so if a problem walking not the island for you.
Very few shops and restaurants nearby for walking to.
We have had a fantastic week in Madeira as we have gone out and about and done a couple of brilliant excursions but we both said if we return we will stay in Funchal as so much to do on your doorstep.
Thank you again Catia xx
Andy and Ali
406.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank AndySavva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations404, Guest Relations Manager at Royal Orchid, responded to this reviewResponded 10 October 2018

Dear Guest,
Thank you very much for your preference and most appreciated feedback.
We look forward to welcome you back at our Resort.
With our best sunny regards from Madeira,
Yours sincerely
Rocamar Lido Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018

I don’t wish to repeat what has been said by Gillian M and Richard B and others, so as a summary of our thoughts
1 Large rooms with plenty of storage
2 Good wifi coverage in room (probably due to the repeater stuck on the wall above the door!)
3 Good choice of food, even my vegetarian wife was satisfied. The restaurant is located in the adjoining Roca Mar hotel accessed by a link on the 3rd floor.
4 We liked the sunbathing/ swimming facilities. No serried ranks of sun beds here, just a series of small concrete platforms of varying shapes and sizes built into the cliff and linked by a winding path. Maybe a bit of a struggle for anyone with walking difficulties. They would have to stay by the main pool which has lift access.
5 And Finally.....this is not the only hotel we have stayed at which has problems with the local bird population trying to share your food, BUT its solution is a bit unique. A Harris hawk named Joe. He and his attendant humans patrol the area near to the restaurant and lo and behold............No pigeons or seagulls to be seen
This solution is typical of the slightly quirky nature of this hotel
Would be stay at this hotel again Yes

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations404, Guest Relations Manager at Royal Orchid, responded to this reviewResponded 24 September 2018

Dear Guest,
Thank you very much for your preference and most appreciated feedback.
We look forward to welcome you back at our Resort.
With our best sunny regards from Madeira,
Yours sincerely
Rocamar Lido Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018

I stayed at The Royal Orchid for a week in September. My room was excellent, very clean, very big, large balcony, well equipped and with fantastic views. I paid a supplement for the sea view. All staff at the hotel were friendly and helpful. The food was great with a good selection every day. The pools both inside and out were clean although the many steps would make some areas unsuitable for those with a disability. There were lots of areas with sun beds to relax. I would highly recommend this hotel and hope to go back very soon.

Date of stay: September 2018
Thank 626gillianm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations404, Guest Relations Manager at Royal Orchid, responded to this reviewResponded 10 October 2018

Dear Guest,
Thank you very much for your preference and most appreciated feedback.
We look forward to welcome you back at our Resort.
With our best sunny regards from Madeira,
Yours sincerely
Rocamar Lido Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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