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All reviews beautiful hotel indoor and outdoor pools exquisite taste quiet place comfortable beds nice location fish museum porcelain factory chapel history vista decoration portuguese sauna wifi
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Reviewed 3 March 2018

Stayed at this hotel as part of a conference group. Excellent all round but a little bit quiet which probably reflects the time of year. Probably get busier in the summer. Fabulous location with top class rooms. Check in very easy.
Food was absolutely fabulous. Lots of fish and locally sourced produce. Would recommend for a quiet getaway although there didnt seem much to do locally but would need exploring.

Room Tip: Lovely view from rooms facing the sea.
  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank AylesburyFloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Gestor de Relações com o Cliente at Montebelo Vista Alegre Ilhavo Hotel, responded to this reviewResponded 7 March 2018

Hello,
Thank you so much for your kind review.
We sure hope to see you again soon! :)
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2017

Some really nice spaces in this hotel and the food was excellent but not sure about the location so don't know if I would base myself here if I was returning. Interesting history to the building and area.

Stayed: October 2017
Thank DominicDeBurca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Gestor de Relações com o Cliente at Montebelo Vista Alegre Ilhavo Hotel, responded to this reviewResponded 10 January 2018

Hello,
Thank you so much for your visit and for your kind review.
We'll hope to see you soon.
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2017 via mobile

This is the third time I visit this hotel.
I came here during Christmas vacation twice and once to celebrate Valentine’s Day.
The hotel is really beautiful and cozy and the food at the restaurant is very tasty.
It’s a wonderful place for a weekend visit and the hotel staff are really friendly and eager to make your stay worthwhile.

Stayed: December 2017, travelled with family
Thank angelicarbiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Gestor de Relações com o Cliente at Montebelo Vista Alegre Ilhavo Hotel, responded to this reviewResponded 28 December 2017

Hello,
Thank you so much for your kind review.
We sure hope to see you again soon! :)
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017

I made a list of all the things that are not okay with this hotel:

- The white carpet is stained everywhere!! (in the rooms and the restaurant) and therefore gives a very dirty feel.
- You can hear everything through the walls (absolutely no neighbouring-room noise-insulation).
- The balconies do not feature opaque separation, so you feel like you're sharing them with your neighbours in bathing suits.
- Some of the reception staff is arrogant and snob and is more concerned about the outfit you're wearing rather than actually being useful.
- The outdoor pool isn't heated. The indoor pool feels like a summer camp with 6 year olds and babies.
- You need to beg for a pool towel per day (do they think guests might steal them?) and ask for a new one each time.
- The wi-fi is very poor and slow.
- The breakfast is horrible and the room is very loud. The buffet doesn't feature fresh items. (e.g. the ham was the cheapest quality and the crêpes were fridge-cold)
- The hotel guests are mainly young couples with hundreds of babies!
- The management sits remotely someplace else. I guess that explains a lot.

In summary: Definitely not a 5 stars. (More like a 3+)
-> If the management is reading this: I'd be happy to counsel you on how to improve your status and actually make it seem like you own your 5 stars.
Pro-tip: start by placing a caring manager on site and remove this white carpet for good's sake.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank StarguestL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile

This hotel is located by the Vista Alegre factory and museum, which are a huge part of the whole hotel experience. This china factory is one of Portugal's most recognizable brands and a symbol of quality and design. The hotel itself is located in a minimalist building but it possesses all the luxuries one expects from a five star. This is a visit no one should pass.

Stayed: August 2017, travelled on business
Thank Paulo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MontebeloHotels, Gestor de Relações com o Cliente at Montebelo Vista Alegre Ilhavo Hotel, responded to this reviewResponded 4 September 2017

Hello Paulo,
Thank you so much for your kind review.
We hope to have you back again soon!
Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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