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“Excellent and very friendly hotel, see my reportage on http://youtu.be/9HK-54EV57I”

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Hotel Terme San Michele
Ranked #6 of 15 Hotels in Sant'Angelo
Certificate of Excellence
Reviewed 13 July 2015

Sant Angelo is the nicest and most romantic village of Ischia for us and Hotel Terme San Michele contributes meaningfully to our meaning after 3 visits of ischia.
Hotel has great location close to village centre, over Maronti beach with outlook to Capri, very close to Aphrodite gardens, ...
We appreciated hotel cleaness, pure swimming pools, nice garden, excellent meals especially dinners, lovely terrace for breakfast, ... and especially always willing and helpful staff!!

  • Stayed: May 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Michal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 212 reviews

Reviewed 27 May 2015

I knew the hotel from previous vacations. The Panoramiche room we chose has a perfect sea view: Capri on the horizon. Food is plentyful and of regular mediterranean quality. The thermal outdoor pool is wonderful (36-38°C), but can be crowded at peak times.
This time I did not use the Spa, but all sorts of treatment are possible (fango massage, etc).
Sant Angelo, a small village without car traffic is a little paradise. Tourism there seems to suffer from the economic crisis.

Room Tip: Panoramiche ist the best option
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  • Stayed: May 2015, travelled as a couple
    • Value
    • Rooms
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1  Thank pkitzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2015

We stayed at this hotel last July. We had travelled over from Cahors in France with our dog, having already established that it was pet friendly. During the 6 day trip we spent two nights at the Excelsior Palace in Rapallo and two at the Palazzo San Nicolo in Radda in Chianti . The Excelsior Palace was the height of luxury and we had a beautiful room on the first floor overlooking the bay; the staff were polite, courteous and extremely helpful; we were particularly impressed with their very positive reaction to our dog, who was allowed in all parts of the hotel open to guests. Food was excellent and the buffet breakfast nothing short of magnificent. We HIGHLY recommend the EXCELSIOR PALACE, RAPALLO for anyone travelling with their dog.
Our stay at the Palazzo San Nicolo in Radda was equally delightful, though very inexpensive ( 109 euros per night for a double room ). Staff were charming, food excellent , and the setting in the middle of the main village street just lovely. Buffet breakfasts very good value for money. Again we would HIGHLY recommend this hotel for anyone travelling with their dog.

HOWEVER, WE WOULD NOT RECOMMEND THE HOTEL TERME SAN MICHELE for the following reasons:

1. there was no electricity in our luxury suite and no-one initially knew how to turn on the supply; fortunately we came across a friendly cleaning lady who showed us how it worked
2. despite advertising itself as a dog friendly hotel, we were not allowed to have her in the restaurant; when we suggested we would happily sit at one of the tables on the terrace ( which was co-terminous with the restaurant ) the grumpy head waiter told us that they didn't serve food on the terrace; one of us had to take her back to our suite some considerable distance away
3.on sitting down at our table, we tried to order wine and the rude and grumpy head waiter initially tried to make us order a particular wine ; we refused .
4. I am a vegetarian and as such do not eat meat or fish; when I explained this to the Head Waiter he shrugged his shoulders and immediately told the other waiters that I was vegetarian (senza carne ) . He said I could have the salad buffet, but on checking this huge buffet , there were only 3 dishes without either meat or fish .
5.the Head Waiter did not speak any English; fortunately I am fluent in German, though English is my native tongue, and so we were able to communicate with him. He spoke German and Italian; considering that ALL the public notices in the hotel were in Italian, then English , then German, we found it frankly ridiculous that the HEAD WAITER did not speak any English.
6. the breakfast buffet was reasonable but when we sat down at our table the Head Waiter consistently ignored us and served other guests who arrived after us; fortunately we eventually caught the attention of one of the other waiters who treated us very courteously.

This hotel was an extremely disappointing experience for us, and it is NOT dog friendly

Room Tip: as it is a bungalow style hotel we cannot really add a tip
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Gwynetj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We stayed for three night at the San Michele and we were immediately overwhelmed by the location, the huge and versatile outdoor relaxing areas and the amazing view from the breakfast/dining terrace.
All this compensated some of the downsides that we experienced during our stay:
- The electric cars that take you to the hotel are a fraud (1 minute drive = 15 Euro)
- The secretary was extremely unfriendly, disengaged and extremely rood to Non-Italians. It's surprising because the hotel owners are super nice hosts, very helpful and supportive. The secretary not only once proved that she didn't know anything about the area, since she couldn't make any suggestions for restaurants and nice running tracks.
- The breakfast is only until 09:45 which is quite early for tourists that want to recover from work
All in all we had a very good stay and I recommend this hotel farther. Hopefully you will be lucky and you meet the hotel owner at the reception instead of the secretary.

Stayed: August 2014, travelled as a couple
2  Thank RedfordM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

How could they just lost our SPA booking? And not a excuse or anything....So bad service over all, if you wasnt Italian or speak the language. The only nice were the room and airconditioning. Even breakfast was a big joke, no information about how to order..so i just sat there i didnt even know that you could order hot meal too. But oh, tables around me got so much service - italian families.
We had the junior svit and even the amount i did pay for that is a big joke if i now compare to was i got from other hotels in the area and in Naples. Warning for being overestimated

Room Tip: Choose another hotel, even to get up there is a big joke....14 E for 1 minute in a kind of golf car...
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  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank SuzanneLundberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CELESTINO I, Direttore at Hotel Terme San Michele, responded to this reviewResponded 17 August 2014

Dear Guest,

Fortunately, only you feel our hotel overstimated. The only problem I've had in our hotel was mistakenly booked an appointment at our spa, but even though you have been offered the chance to do the processing later or the next morning, you refused. Your opinion is so overly harsh for what happened, that your review is a drop in a sea of ​​satisfaction.

Best regards
Celestino Iacono

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Terme San Michele

Address: Via Sant'Angelo 60, 80070 Sant'Angelo, Serrara Fontana, Isola d'Ischia, Italy
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Serrara Fontana > Sant'Angelo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 15 Hotels in Sant'Angelo
Price Range: €124 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Terme San Michele 4.5*
Number of rooms: 44
Official Description (provided by the hotel):
Panorama at 360° degrees and unmatched wellness take the scene at the Hotel Terme San Michele, where the heart beats to the rhythm of the four elements. Warm hospitality together with authenticity, translated into the charm of a typical Mediterranean villa surrounded by a lush garden, are an irresistible invitation for those who love natural tranquility and serenity.The successful combination of maritime tradition and timeless casual elegance with greatest attention to detail of décor create a welcoming and unique ambience, the perfect setting for a weekend of pure relaxation, a romantic retreat, or a vacation of 360° degrees pure wellbeing.Panorama e benessere a 360° sono i protagonisti che entrano in scena all’hotel Terme San Michele, dove il cuore batte al ritmo dei quattro elementi. La cordiale ospitalità, insieme all’autenticità, tradotte nello charme di una tipica villa mediterranea circondata da un giardino lussureggiante, è un invito irresistibile per gli appassionati della tranquillità naturale e del vero riposo.Arredato con raffinatezza e amore per i dettagli del décor, con pavimenti in maiolica, l’accogliente e rilassante atmosfera dell’albergo rappresenta la cornice perfetta per trascorrere un weekend di puro relax, un romantico ritiro oppure le vacanze all’insegna del benessere a 360°. ... more   less 
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