Right from the first moment in this hotel is characterized by arrogance and unprofessionalism an incredible dirt. In the hotel I had paid for two nights 12 and 14 March 2017, but as it has addressed the immense hotel in which I stayed days before I decided to stay even for one day extra Sorriso wellness resort and spa ( which was perfect) by 12 March within circuit after Ischia I came on March 12 to accommodate Strand Hotel Delfini. I got room number 301. March 13 I also came with baggage. What was my horror and surprise when the receptionist refused me a room key with a team that has not yet been tidy in vain .. I explained that I stayed yesterday I only dont slept in the room and therefore have nothing to clean up. I have not been understood. elderly lady on reception was incredibly annoyed and shouted something in Italian. No one ever does not understand English. Nobody does not understand to any other language. Finally they called to the Director of the hotel which I status clarified. He then was given a room key. The room was musty and very cold. I asked why the telephone number of the director of the hotel, which I asked for burnings in the room and taxi to 8:00. when I came into the room in the evening was also smelling and unheated again, I claimed for state rooms. After an hour repairman who came not correct. It was the worst night in the worst hotel. If the owner of the hotel knows the off-season run continuously establishes the standard of the hotel should close it. Significant unprofessional staff, however, was the biggest disappointment. I do not recommend !!!
- Official Description (provided by the hotel):
- One of the most exclusive spots on the whole island of Ischia awaits you for a holiday amid the wonders of the nature surrounding us, without having to do without the comforts of a more central area.The Hotel Delfini is like a jewel set between greenery and sea, overlooking the Cartaromana bay with its famous natural thermal pools, Sant’Anna rocks, the fifteenth century Guevara Tower and the Aragonese Castle’s ancient manor house. ... more less
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- Also Known As:
- Strand Hotel Ischia