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“Great views, rooms, service, amenities and food”

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Resort Grazia Terme
Ranked #2 of 18 Hotels in Lacco Ameno
Certificate of Excellence
Reviewed 9 October 2009

Stayed at this hotel for a week. Staff all friendly and helpful. Rooms very clean. Views wonderful.

  • Stayed: August 2009, travelled with family
    • Value
    • Location
    • Rooms
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    • Service
3  Thank thirstytrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 - 74 of 531 reviews

Reviewed 16 October 2005

This hotel has the potential to be excellent, but is sadly let down by some of the staff.

Set in a stunning location, with an excellent pool; breathtaking views and no shortage of sunbeds, the hotel offers a lot to those seeking sunshine and relaxation. There are also numerous, albeit expensive spa treatments available at the hotel's treatment rooms.

There are several pools; one large one, which is heated with thermal waters and rarely crowded; an indoor heated one; a disfunctional jacuzzi and a "hot and cold" rock pool. There is a fine poolside bar (which sadly only serves German beer rather than Italian) and the "La Terraza" restaurant offers hearty local fare, with amazing views over the sea, and a very jovial pianist to accompany your meal.

It is worth paying the supplement for a sea-view, as fellow guests who did not have one were disappointed with the size and age of their rooms.

The hotel is located around a mile from the town of Lacco Ameno, and around two miles from Forio. There is a shuttle bus that runs to Lacco Ameno and back, sometimes via the Negombo spa, but it is quite infrequent, and stops around 6pm.

Sadly, the fine location and facilities of the hotel are tempered (with the exeception of the friendly poolside barman) by the surly and unhelpful staff. As most of the guests are German, few staff speak English, and those who try can only speak a few words. We were often either ignored, or met with disdain by the waiters at the dinner table.

If you stay on a half-board basis, the anti-pasti buffet selection is extensive and excellent, and well worth stocking up on, as the following three courses are "hit and miss," but - to be fair, are more often a hit than a miss. As mentioned before, the dinner was often soured by the grumpy waiters.

This was the only hotel out of the three we stayed in during our honeymoon that did not offer any champagne or gifts in our room, despite reminders to them that it was a special occasion. On another note, the room was large, modern, spotless and the cleaning staff were friendly (despite a rather unusual habit of knocking on the door at 6pm every evening to check if "everything was alright!).

On leaving, it is best to check your bill, as you will be presented with a massive list of digits, some of which are obviously "inflated," for example, we were overcharged for wine we had at dinner, and there were some spurious entries for the poolside bar.

To conclude: the Grazia is a fine hotel if you are looking for a relaxing time in the sun, with nice pools and "easy" dining. If you are seeking a more lively and friendly environment, however, it is best to look elsewhere...

  • Stayed: September 2005
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11  Thank zippymonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2005

When we booked this hotel, we were under the impression that it was a little closer to the sea but when we arrived, we found that we were about as far as we could get up the side of the hill. The shuttle to Locco Ameno stops running very early at 7 p.m. A taxi down to Lacco Ameno costs 10 to 12E each direction but it is really is the only option to get to any civilization. We are in pretty good shape but it is entirely too far to walk to town. A bus passes right in front of the hotel but the staff were not very helpful in offering any advice about the schedule or cost or anything beyond a taxi and we have yet to see any guests under the age of 65. If you do not want to see anything but this hotel, it is fine and clean, but if you would like to see any of the sites, skip it.

  • Stayed: September 2005
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10  Thank metodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2005

To say we were disappointed would be understating the facts. We were met by a staff that was lackluster at best. Not very helpful or accommodating at the front desk. The hotel is completely out of the way. A bad location for anyone who would want to go out of the hotel for anything. It is surrounded by a resdiential area high on the hill. It is far from the Porto, frankly the only part of the island worth being near for restaurants, shops etc. Once you get back to Lacco it's a $15 cab ride up the hill and down the hill. The hotel stops running it's shuttle at 6 pm which is not frequent either. We had an appointment to have him back us up at the beach and he was a no show. We had to walk about a mile to get a cab.
Frankly, for our group who were coming from the Antiche Mure in Sorrento it was a supreme let down. This is not a 4 star hotel. In fact, most of the people there are living in Naples and have come over for the weekend so it is not an international class of people. If you're thinking of a stop in Ischia, skip it!!! We came from Positano, Amalfi and Sorrento which was stupendous. don't waste your time or money here.

Stayed: July 2005
7  Thank Debra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2005

I traveled with 2 other female friends in late July for 2 nights. From the minute we arrived, we felt like second-class citizens. We were one of a few Americans in predominently a German and Italian croud. Only 2 employees spoke English to us. The average age of the guest was 60. Guests and staff kept to themselves. The room with balcony was very nice and clean. Air-conditioning worked well. Beautiful view. The pool was very attractive. Thermal "spa" was a heated pool. The spa services were very good. I had one of the best massages ever. People in the spa were courteous. The food was fair. The breakfast buffet had no fresh fruit and was filled with lots of carbs. Not what one would expect from a "spa" ennvironment in Italy. The dining room captain seated us near the kitchen, furthest table away from any windows and refused to change our "assigned" table upon our request. In effect, although the property had much potential, the inconvenience of the shuttle service, the behavior of the dining room captain, the 6 euros charge for towels at the pool (I kid you not!) and the just average quality food would prohibit recommending it others.

  • Stayed: July 2005
    • Value
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5  Thank NewYorkCityTravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resort Grazia Terme

Address: Via Borbonica 2, 80076 Lacco Ameno, Isola d'Ischia, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Isola d'Ischia > Lacco Ameno
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Lacco Ameno
#2 Spa Hotel in Lacco Ameno
#3 Family Hotel in Lacco Ameno
#4 Romantic Hotel in Lacco Ameno
Price Range: €108 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Grazia Terme 4*
Number of rooms: 70
Official Description (provided by the hotel):
Resort Grazia Terme is situated in a green area of 20,000 square meters and it is surrounded by the beauty of its thermal area. Located in Lacco Ameno, on the Borbonica, the most beautiful residential street of the island, the resort offers an overview of the island's panorama and it is located within short distance of the historical center, as well as Casamicciola and Forio. An oasis of wellness with large spaces, gardens and several thermal water pools. Your stay will be a unique and unforgettable adventure in the world of well-being, good food and total relaxation. ... more   less 
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Also Known As:
Grazia Terme Hotel
Resort Grazia Terme Isola D'Ischia/Lacco Ameno, Italy

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