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“Great place to stay!” 5 of 5 bubbles
Review of Comfort Suites Airport

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Comfort Suites Airport
Ranked #11 of 38 Hotels in Newport News
Chardon, Ohio
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great place to stay!”
5 of 5 bubbles Reviewed 11 October 2011

We stayed, while visiting friends, at this Comfort Suite for 4 days. It was wonderful!

We had a king sized bed/couch suite along with a microwave and refrigerator. Clean, adequately stocked with towels and no-hassle check-in/out. The staff was friendly and easy to talk to. Not uptight and unapproachable.

Our room faced the back of the hotel which looked into the woods. Beautiful pine trees and the changing of the leaves. Peaceful. The only time we heard anyone while we were in our room was when the cleaning people had their carts out around 9:30 am.

They have a 24/hour "office/computer" area near the lobby. I was able to look up my flight and print my boarding pass. VERY convenient!

We did eat the free breakfast they offered downstairs. It was great! Prepared omelettes, biscuits and gravy, sausage, fresh Belgian waffles, three kinds of juices, cereal, fresh fruit, yogurt.

Oh, and get this...EVERY DAY at 4:00 pm, you get fresh baked chocolate chip cookies in the lobby! Who does that? It was so cool!!

I would stay here again without hesitation!

Room Tip: I would choose a room in the back of the hotel to look out into the woods/trees.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeppermintG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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212 reviews from our community

Traveller rating
    135
    47
    17
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    10
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Toronto
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 12 September 2011

We stayed in this hotel for 7 nights at the beginning of August. It is located convenient if you want to spend some time in Virginia Beach and Visit Williamsburg as well. It takes about 30 minutes to get to both places. There are few restaurant within walking distance as well as shipping.
Hotel itself is nice and clean. Breakfast is basic but good enough to start the day. Area is also safe. I would definitely recommend it.
Rooms with two queen size beds do not have sofabed as indicated.

Room Tip: Booked through www.priceline.com - better rate than hotel directly
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  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
Thank janploszaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piscataway, New Jersey
Level Contributor
104 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 30 August 2011

We selected this comfort suites based on TA reports ( as usual) for a weekend trip to WBurg/ BG; Location was very good; took us no longer than 20 mins. to historical WBurg or Busch Gardens. Hotel is surrounded by chain shopping stores & restaurants w/n walking distance. The room is not as large or comfy as the newer C Sutes, It looks & feels just like a standard hotel room reconfigued to mimic a studio suite. Breakfast is the standard fair. Hotel has a small gym & pool; Free internet connection worked very well. Housekeeping left garbage from the previous guest in our room, however, the staff responded quickly to remove it ; room cleanliness was ok otherwise. The carpets in the hallway are stained; but I have seen this in 4 star hotels also, so it would not prevent me from selecting this hotel again. I was, however, very disappointed that a hotel in such a high volume tourist area only has 2 luggage carts. We had to wait for a very long time to to transport our luggage to our car at checkout time. Other than that it is an ok -place to stay for a couple of days.

  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Luvtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lleib, Director of Sales at Comfort Suites Airport, responded to this review, 7 September 2011
Thanks for your feedback and for your business! We hope that you will consider us again should your travel plans bring you back to Newport News/Busch Gardens. We are very sorry that you had an extended wait time for the luggage cart. We will consider your suggestion to increase the number of carts on property. Lori Leib ~ Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 August 2011

Stayed here on Saturday night on our way to Outer Banks. We chose this hotel because of its proximity to 64. It turned out to be just the perfect place. First, the room was spacious & clean. There is an indoor pool, but it was scorching hot & humid outside so the pool area, though quite nice, was just too hot for comfort.
The location is perfect.with numerous restaurants, in fact you can walk across the parking lot to an Olive Garden. Also, across the street is all kinds of shopping - TJMAXX, Macy's, etc. The breakfast was excellent & plentiful.

The front desk staff was courteous, helpful and friendly.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BeachyKeenPittsburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 31 July 2011

Clean, good price, great staff, did I mention clean? Lot of military and government people staying here...safe and quiet. Will be back.

  • Stayed June 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MrJoeWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lleib, Director of Sales at Comfort Suites Airport, responded to this review, 3 August 2011
Thanks so much for your feedback! We are thrilled that you enjoyed your stay and appreciated the value received. We look forward to seeing you again very soon :-) Lori Leib - Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Airport

Property: Comfort Suites Airport
Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
Price Range (Based on Average Rates): €
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites

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