We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$159
US$125
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$205
US$124
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$153
US$133
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$224
US$194
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Mulberry Inn and Plaza at Fort Eustis(Newport News)(Great Value!)
US$108
US$94
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$135
US$98
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$217
US$184
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$204
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$170
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (444)
Filter reviews
444 results
Traveller rating
169
119
81
44
31
Traveller type
Time of year
LanguageAll languages
169
119
81
44
31
Show reviews that mention
All reviewsroom was cleanthe breakfast areasitting areaking bedrestaurants and shoppingbagelsconvenient locationfirst floorbusch gardensstaff was very friendlybwmicrowavevirginiawilliamsburgmallshampoowalmart
Filter
Updating list...
23 - 28 of 444 reviews
Reviewed 28 August 2017 via mobile

Stayed here it was a GREAT TIME and had a WONDERFUL day and night. I will tell other about this place. The accommodation were GREAT. I will tell other about my stay and I would give accommodation to others also the Free Breakfast in the morning. COFFEE juices eggs sausage cereal Danishest. IT WAS ALL A GREAT TRIP AND GREAT STAY.

Stayed: August 2017, travelled solo
Thank Wanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERN47123, General Manager at Best Western Plus Newport News Inn & Suites, responded to this reviewResponded 26 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 7579521182.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2017

It was a very nice hotel, employees were very nice,will stay again,hot tub and pool awesome. Everything was nice and clean, the outside entrance makes you feel welcomed enjoyed our stay at this Best Western.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 834bettyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BESTWESTERN47123, General Manager at Best Western Plus Newport News Inn & Suites, responded to this reviewResponded 26 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 7579521182.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2017

Nice, clean, comfy pet-friendly hotel. Good food for breakfast, comfy bed. Great location to Christopher Newport University, the mall, and other local attractions. Nice looking pool & hot tub. Will definitely stay again.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

Staff was nice, shower was good and nice towels, but every thing was just a little shabby. The curtains were torn in the room, furniture had some chips in it, lamp shades had water stains, and the window was damaged and leaked when it rained. Room was clean, but seemed that the overall quality did not match the cost. Breakfast was fine, could use some variety - same hot items both days of stay. Breakfast area was full and busy, but tables could have used some attention - cleaning. Not really bad, but with a little extra work - would be very nice.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Ortin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

We purchased a voucher on Groupon for 3 nights at this hotel. We arrived early and I went in to make sure our reservation was there, like I said, purchased and reserved on Groupon. She could not find our reservation... not sure whose fault this was. But it took her about half an hour to find our reservation. She was very friendly and apologetic, no complaints on the front desk. She did put us in a room, early but once we walked in found out it was 1 room, not the double. About to walk back up and someone knocked on the door and she realized she put us in the wrong room. We are put in another room (#2) which was just as described, 2 beds w/sofa. Later that evening, my son pulls out the sofabed and there is water dripping off the bottom of the mattress. Pretty grossed out about this so I call the front desk to ask if there is anyway we can get a new mattress. New front desk lady, very nice and apologetic, tells me there is no one there to do this but they will gladly switch us to another room. So, we are moved to another room (#3)-just as before, Nice a big, exactly as described. So, the room backs up to the back of the Best Buy store. The mattress on the sofa bed is awful- kids slept on the cushions of the sofa bed. Chair that was included, the screw fell out of so always leaned. We did end up leaving a day early, just because there was not much to do (touristy) around here. There was the mall, shops and plenty of restaurants. The front desk was always friendly the 2 days we were there, just not a great experience with the rooms.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank DRMPurple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews