Obtained my reservation through Expedia, showed up and paid for the room, I will never do that again, we got to the room and the air conditioner was junk, more like a fan, the night tablw was broken, the television, you guessed it broken, my feet stuck to the floor near the window, there was dirt and grime in every corner, I called the front desk and said I wanted out and wanted a refund, they said I had to call Expedia, and get this, I gave them the money for the room. Called Expedia and they intervened then informed me I would have to wait 5 days to get my refund, at this point I am getting pretty steamed, so I tell the guy I need to get to a place with a working air conditioner, finally Expedia tells me the guy is gonna give me a refund and that it was his friend, now I know why the place looks so good on Expedia.
I go down to get the refund and the clerk tells me he will refund me for two nights and that this night was non refundable and I had to leave immediately.
Expedia will be hearing from me, but in the meantime avoid this place like the plague , saying it is a dump would be a discredit to dumps everywhere.
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- Also Known As:
- Newport News Econo Lodge