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“Not what expected”

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Point Plaza Suites & Conference Center
Ranked #30 of 40 Hotels in Newport News
Reviewed 18 August 2017 via mobile

I was expecting a nice hotel. What I got was disappointing. Do not be fooled by the appearance of the lobby. The outlets some other fixtures in the room were broken. The upkeep was poor. The tub was grey and seemed dirty in the bottom. The shower curtain and other linens had stains. They had a small tube tv in the room. I stayed at a different hotel last visit for a similar price and the rooms were much better. So I will not visit here again.

Stayed: August 2017, travelled with family
1  Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 167 reviews

Reviewed 15 August 2017

Any good reviews are lies. This hotel is HOT and dirty. Entire hotel seemed to be falling apart. "Hot" breakfast was slimy eggs and toast with apple juice/coffee (that's it). Pool was shut down due to "chemical imbalance". People next door were doing drugs. Our kids were even scared to walk in the front door. We had to ask 4 times for a cot. We should have left immediately. DO NOT STAY HERE!

Room Tip: Spend a little more and go to a different hotel
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  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

The whole motel was as bad as you could imagine! Dirty, roaches on floor, no security, unsavory characters inside and outside, most likely a drug sales stop in the parking lots and inside too, no A/C in interior spaces, room comes with A/C off, dirty sheets, breakfast buffet (a joke) is not sanitary and very sparse in offerings, and the list goes on-and-on...

Room Tip: Pick another hotel/motel... this joint is not worth what seems to be a good rate for the area!
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017

When we arrived to check in, they were having a party & there were 3 cop cars in the parking lot. The first night, they ran out of towels for the entire hotel. None of the vending machines were working & there was only 1 working ice machine & that was outside,the others were "under maintenance" but there was no sign. There were dead bugs everywhere. We had to ask for towels and washcloths everyday and they never seemed to have any clean. When we were told that they would bring us some we still had to go back to the front desk again to ask for some. The "manager" was very rude & hateful & had a horrible attitude. The elevator got stuck multiple times before finally opening after about mins of trying to get out.Every morning (we were there for 4 days) they were out of practically everything on the complimentary breakfast & we got there early.VERY disappointed! We will be staying at another hotel from now on seeing as how we travel to this area yearly!

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2017

Don't believe the photos. They make the place look MUCH better than it actually is, which was frightful! The shower was warm, not hot. I wouldn't say it was DIRTY, but definitely run down and ragged. Part of it is actually a motel.

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Granitepointgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Point Plaza Suites & Conference Center

Address: 950 J Clyde Morris Blvd, Newport News, VA 23601-1004
Region: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 40 Hotels in Newport News
Price Range: €36 - €49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Point Plaza Suites & Conference Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Point Plaza Hotel Newport News
Point Plaza Hotel And Conference

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