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Residence Inn Newport News Airport
Ranked #7 of 40 Hotels in Newport News
Certificate of Excellence
Reviewed 16 August 2017

rooms very nice with a fireplace (if winter). food items ok evening, not great. Breakfast good. No bar or wine However next door at Courtyard there is a small bar.
Exercise room has minimum equipment, Crunch gym 2 minutes away.

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Jallan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 251 reviews

Reviewed 15 August 2017 via mobile

Really enjoyed our stay here at this hotel. Checked in online and the front desk staff had everything ready when we arrived. Got the key card and was able to go directly to our room. Room setup was great and very clean. Was quiet in the room. It was a hot day but A/C worked great. Enjoyed the breakfast. Plenty available seating which can be a problem in some hotels with breakfast included. Staff attending to the breakfast were great also. Will definitely be back again!

Stayed: August 2017, travelled with family
Thank JimLaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017

We stayed here for five nights and enjoyed all the amenities provided, from indoor pool to hot breakfast every morning to evenings that provided complimentary snacks, desserts, and even burgers! There was plenty of parking and the hotel is conveniently located right off the highway and near a main road with plenty of markets and services that came in handy. Close proximity to Williamsburg attractions and to Virginia Beach. Entire staff was extremely nice, especially those staffing the kitchen area in the mornings and evenings. We had a one-bedroom suite which was very spacious with a well-equipped kitchen. Would definitely stay here again.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank maxlough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017

Clean rooms, we had a two bedroom suite and it was perfect for our needs. The pet fee was hefty at $100, frankly they should be at $50 or less, thats what we find at most Hilton properties. We selected this property because of the room size and that did not disappoint. Front desk ok, didn't use the pool, but it looked ok. Parking was a PROBLEM, and one night we had to park in the other hotels lot.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank ANN Z S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017

The hotel itself is nice and the kitchen staff was awesome. Unfortunately, they staff dishonest people, who take customers personal items and then you walk away feeling like you have done something wrong. I stayed at this location July 8 - 13 for AAU Nationals and will never stay here again. Someone in housekeeping decided to take our Victoria Secret items and bag and no one is being held accountable for it and then as a slap in our face the hotel only want to refund us half of our money back. Be aware if you book at this hotel there is a good chance your items can come up missing.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Latonia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this reviewResponded 19 July 2017

Greetings Latonia,

Thank you for sharing your feedback regarding your recent stay. I am glad to hear that my kitchen staff was awesome and you enjoyed the hotel itself. A response was given to you in regards to the missing items in you room and again we are a very sorry. We hope if you are in the area again that you will give us a second change.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Newport News Airport

Address: 531 Saint Johns Rd, Newport News, VA 23602-4510
Region: United States > Virginia > Newport News
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Newport News
#6 Business Hotel in Newport News
Price Range: €88 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
Official Description (provided by the hotel):
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News

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