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“Surprisingly spacious!”

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Quality Inn & Suites
Ranked #8 of 16 Hotels in Lexington
Reviewed 8 September 2017

This was just a quick stop as we were heading home from watching the solar eclipse from the Roanoke area. The check-in staff were friendly and professional, but the big surprise was how roomy the accommodations were for what we paid for them. There was a king-sized bed and quite a bit of room just to walk around in. Everything was clean and quite up to par. The continental breakfast was fine and enough to get you going and on your way. Were I ever to return to this area, I would certainly look forward to staying here again.

Room Tip: This hotel is near some colleges/ universities, so perhaps expect to pay higher rates during graduat...
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ichigorobei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Director of Sales at Quality Inn & Suites, responded to this reviewResponded 11 September 2017

This is so nice of you to take the time to write such a positive review about your experience while staying at our Quality Inn in Lexington, VA. We are so appreciative.Have a great and safe week.

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10 - 14 of 192 reviews

Reviewed 6 September 2017

I have stayed at this hotel at the same time for the past 4 years. They never let me down as far as quality of the room and establishment. They are within walking distance of a great Mexican Restaurant, which get frequented every time I stay there. The staff is outstanding, and the morning breakfast is enough to tide you over till lunch time.

Room Tip: Far enough away from Interstate 64 so that it is quiet, yet close enough to start your travel day wi...
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  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank LCMeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Director of Sales at Quality Inn & Suites, responded to this reviewResponded 8 September 2017

Thank you so much for your positive feedback. It really means a lot to us.Have a great and safe weekend.

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Reviewed 13 August 2017

We came to Lexington to move our son into an apt. for W & L Law School. I guess the hotel had to jack their prices up for the parents coming to the college. Our room was 103.20 plus taxes for a Friday & Saturday night. Any other time they are well below $100,00! I think the Va. General Assembly should pass a law in Virginia to prevent this piracy. This is no worse than stores jacking the price up for food, ice and building supplies after a hurricane! The room was average and the staff were polite and I would recommend the stay here only when they don't attempt to rip people off! Didn't attempt to use continental breakfast due to the small space for it.

Room Tip: Avoid the "Jacked up Prices during school events"
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank rebel56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Director of Sales at Quality Inn & Suites, responded to this reviewResponded 15 August 2017

Thank you so much for taking the time to write a review on trip Advisor. We honestly really appreciate it. I am so sorry you feel you were ripped off. That was definitely not our attention. The less amount of rooms we have left and the more the rates go up. I am glad to let you know though that we are going to remodel / build an extension to our breakfast bar by the end of this year. You are absolutely right when you say our breakfast area is way too small :-) Thanks again for your review. Have a great and safe week.

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Reviewed 5 August 2017

Stayed here recently while visiting Natural Bridge and Lexington area attractions. The front desk clerks were extremely nice at check in and when we had questions. {They were the girls who worked in the evenings on Friday and Saturday mid July -sorry I didn't ask there names}. The room was nice and clean. Beds were comfortable. Nice bathroom, Hotel had good continental breakfast and heated indoor pool. The hotel was located near the interstate and a short drive to downtown Lexington. Would gladly stay here again if we travel back this way on another trip.

Stayed: July 2017
Thank Tia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality I, Director of Sales at Quality Inn & Suites, responded to this reviewResponded 8 August 2017

Thank you so much for your very kind and positive review. We all appreciate it! We are looking forward to your next visit. Have a great and safe week.

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Reviewed 11 July 2017

I booked a double queen room, but they only had smoking available when we arrived. They offered me an "upgrade" to a king suite with a pullout couch. It was the smallest suite I've ever seen. Once we pulled out the couch, there was hardly any room left to move around. But besides that, the pullout bed was substandard and DIRTY. We requested new sheets, which they quickly brought up, but DIDN'T CHANGE THEM. After driving six hours I was making the bed. I use the term bed loosely. It was a flimsy mattress on springs. And, no blanket. No pillows. I paid for two beds and got one bed and a cot that I had to set up with no pillows or blankets. Other than that, everything was fine inside the hotel. Outside an environmental hazard situation was created by styrofoam beads from their renovations. I'll be writing a letter to the town about that.

Stayed: July 2017, travelled with family
Thank maryd4246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel R, Director of Sales at Quality Inn & Suites, responded to this reviewResponded 14 July 2017

Thank you so much for posting your concern online. Customers' reviews are always a huge help to us. They truly help us become better. I am so sorry you ended up with a smoking room. We just contacted the 3rd party you used to reserve your room to let them know about their mistake! Unfortunately, we have absolutely no control over the type of rooms they give people through their site. We would have changed your room to a non smoking room if we had had one available. So sorry. In regards to the renovation work, I cannot thank you enough for contacting the town simply because we were assured by the company we hired that there was nothing wrong with using the material they chose to use. We are all looking forward to hearing from the town to hear their opinions :-) Again, thanks to reviews like yours, we can improve whatever is in our control :-)

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Additional Information about Quality Inn & Suites

Address: 2814 N. Lee Highway, Lexington, VA 24450-3132
Phone Number:
Region: United States > Virginia > Lexington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Lexington
Price Range: €56 - €87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Quality Inn & Suites hotel in Lexington lets you relax and focus on the people and experiences you came for. We’re merely minutes away from the Virginia Military Institute. You’ll find plenty of other local sites, activities and attractions to explore near our pet-friendly hotel in Lexington, including: Southern Virginia University, Virginia Horse Center, Natural Bridge of Virginia, Stonewall Jackson House, and Lee Chapel & Museum. You can also easily get to a number of local parks, entertainment venues, shopping centers and restaurants. Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your hard-earned money like an indoor heated pool and a business center, plus: free hot, fresh and healthy breakfast, free WiFi, exercise room, free coffee, copy, print and fax machines. Each guest room offers a refreshing shower, hair dryer, microwave, refrigerator and coffee maker, along with an iron and ironing board. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket—because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn & Suites. Lexington hotels like ours offer the best hotel rates and the best amenities, so you can focus on the people and travel memories that really matter. Book today! ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Lexington
Americas Best Value Inn Lexington

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