I was badly misled by the sales person at this company. Amenities that are promised are rarely or never available. For example, the pool and "resort facilities" are often rented out and unavailable to guests.More
I was badly misled by the sales person at this company. Amenities that are promised are rarely or never available. For example, the pool and "resort facilities" are often rented out and unavailable to guests.MoreShow less
Thank you for your feedback. We do sometimes have events that will close down the facilities for a few hours. As we have previously discussed, we offered to pay for passes to another pool so that you and your family would have pool access that afternoon. We also offered to accommodated your family for an early check in and allowed you to use the facilities prior to your check in. I’m sorry that you felt the pool and facilities are rarely or never available – however, we’ve only closed down the facilities a few days a year.
We had a great time staying. Great house and had everything you need! Definitely would love to come back! we started at the Donald Ross Trail which has 5 bedrooms. About 10 minutes max away from The Homestead. Owners are great and extremely helpful!
We stayed in Anastasia, an amazing old cabin, very well kept, spacious and cozy. Walking into the living room felt like a fun and fantastic step back in time. We enjoyed our time in the cabin so much. Also the communication and service from the staff before arrival and on the day of arrival was excellent. Can definitely be recommend for a relaxing family getaway.
We loved staying at the Homestead Preserve. What a fabulous retreat (the photos online of the Bull Barn Cottage do not do it justice). The bathrooms are modern and both very large. The bedrooms had ample storage and amenities-- very comfortable and extremely soft sheets! Kitchen was perfectly stocked and we all enjoyed our stay. Do not miss the indoor spa tub (over in the main area near the silos) and the game room over there, too. There were board games, Foosball and a billiards table that we missed! We will be back. A couple of helpful hints: the Dairy Market isn't open extremely early (at least when we were there -- February) so bring your coffee / tea fixings from home. Loved the quiet, laid back vibe of being in Warm Springs but not being in the hustle and bustle of the Homestead Resort!
We stayed at Trailview Cottage over Labor Day and LOVED IT. Beautifully decorated, perfectly appointed, and very private while being so close to all the activities and town. The cottage has a great layout with TONS of space -- we had 4 adults and 3 kids (+ dogs) and had more space than we'd ever need. Natural Retreats provides the perfect mix of getting to experience "the real place" while being pampered and well cared for. The experience was fantastic and we are already planning our next NR vacation!
Thank you so much for your kind words. Trailview Cottage is certainly a special place and we love sharing it with our guests! We're so glad that you enjoyed your stay and appreciated our efforts to give you the full Homestead Preserve & Bath County experience. We can't wait to see you again.
Stayed at LInkhorn Cottage for 10 days and the time flew by. The house was perfect. I love the way Natural Retreats decorate their cottages. You feel like you're right at home. Tiffany, Debbie, Stacy and my cousin Pam Thacker went the extra mile to make my visit a great one. I will definitely stick with Natural Retreats for my next visit and would recommend their facilities to anyone traveling through Bath County.
Thanks so much for staying with us at Linkhorn - we absolutely love this home and we're glad to hear you enjoyed your time there! We really appreciate your feedback, and if we may say so ourselves, we agree that the onsite staff is wonderful! Thanks again for taking the time to write a review - we can't wait to see you again.
Tiffany Shifflett, General Manager