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“Great little hotel”

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Red Roof Inn Hillsville
Ranked #5 of 8 Hotels in Hillsville
Certificate of Excellence
Reviewed 11 October 2017 via mobile

After having a really negative experience with A Red Roof some time ago I was hesitant to ever stay in another. However, due to automobile problems I had no choice. Thus little motel was a treat to tired travelers. It is clean, we'll kept, convenient and the staff was very congenial and helpful. I was so impressed that I purposely planned to stay there when passing through two weeks later. For the price it was a great deal. This is not a 5 star inn, but for a clean, quiet, and convenient stop over-view can't beat it.

Stayed: October 2017, travelled on business
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiralPatel464, General Manager at Red Roof Inn Hillsville, responded to this reviewResponded 17 October 2017

Thank you so much for giving Red Roof Inns another chance to prove themselves. We are very proud to be the mold that broke your negative thoughts about the brand. I am glad to know my staff and property are what you expect when needing a place to stay while travelling.
We look forward to seeing you again soon!

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5 - 9 of 70 reviews

Reviewed 20 September 2017

This is a lovely hotel. The staff is warm, friendly, and helpful. Nice, quiet breakfast area. Room was very clean. Our room looked out onto a pretty hill and stream with a small waterfall. Nice Chinese takeout and Subway right next door. An excellent value.

Room Tip: Choose a room on the north side for a pretty view.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank traveleer117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiralPatel464, Manager at Red Roof Inn Hillsville, responded to this reviewResponded 22 September 2017

Thank you so much for taking time to leave a review of your stay with us. Thank you for your kind words. I am happy to know my staff treated you well and that your stay was comfortable.
I look forward to seeing you again when you are in our area.

Safe travels.

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Reviewed 3 September 2017

Stopped overnight on way from Ohio to North Myrtle Beach. Very friendly staff. Room neat & clean. Front Desk open 24/7 plus video coverage of parking lot. Coffee available in lobby, great to grab a cup after being on the road for several hours. Pets welcome. Two outside smoking areas, one is a covered Gazebo, very relaxing. Free Continental Breakfast so we ate, filled up gas tank & on our way south. Restaurant, gas station & Interstate nearby. Room pricing was fair. Our thanks to the staff of Red Roof Inn.

Room Tip: Two stories, easy access to parking lot. We were in center of first floor, was not noisy at all.
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  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank margaretvnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiralPatel464, General Manager at Red Roof Inn Hillsville, responded to this reviewResponded 5 September 2017

Thank you so much for taking time to leave a review of your visit with us. I am so glad to know you found much to be happy about. I look forward to seeing you again should you be in our area.

Safe travels!!

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Reviewed 12 August 2017 via mobile

After our experience in another budget hotel we were a little concerned this stopover would be an unpleasant one but we were pleasantly surprised. The welcome was warm and polite. More importantly the room was clean, bright and well presented. The lack of lift to the upper floor was a challenge and the breakfast was meagre but we had a good night's rest.

Stayed: August 2017, travelled with family
Thank Pam220990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiralPatel464, Manager at Red Roof Inn Hillsville, responded to this reviewResponded 17 August 2017

Thank you so much for taking time to let us know about your stay. We appreciate your feedback.

I am glad to know your experience at our Inn was a pleasant one. We are striving every day to make our Inn the best representation of Red Roof Inn as is possible.

Please stop in and stay with us again should you be in our area.

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Reviewed 29 July 2017 via mobile

This was a 1-night stopover so our needs were minimum, but while the room was adequate it was clear the management here has gone out of their way to cut costs everywhere they can. The "free breakfast" was nothing more than coffee, pastries and cereal - they even substituted Tang for real OJ! There were also only three small tables available in the lobby to sit and eat. In the room, there was no coffee maker, one small "travel pack" of tissues, no laundry bags available, only soap and shampoo (no lotion), and only one chair with no table. We did have to ask for a change of sheets because we found crumbs in one of the beds when we pulled the sheets back.

Stayed: July 2017, travelled with family
2  Thank CUGlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiralPatel464, Manager at Red Roof Inn Hillsville, responded to this reviewResponded 1 August 2017

Thank you so much for taking time to leave a review. I am sorry to hear your stay was less than you expected.

The sheets not being changed is completely unacceptable and the housekeeping staff have been addressed on this issue. I sincerely apologize for this oversight.

I can appreciate your feelings about the size of the lobby and the breakfast fare.
As we have had this property just over a year and it being an as is structure, we are doing what we can within the parameters available. Red Roof Inn brand requires us to offer coffee and tea and while our lobby is small, we do try to offer a simple continental breakfast to get folks on the road with a little something in their bellies. With several restaurants within walking distance, I hope you were able to find a place to better satisfy your appetite.

I am sorry you felt the amenities at Red Roof Inn were substandard. Being an economy motel, we do our best to supply travelers with basic amenities at a lesser cost to the guest than a hotel of higher pricing. While your room did not have an in-room coffee pot, Red Roof Inn offers in-room coffee pots in the Superior King units.

Your feedback is important to me. Thank you again for taking the time to provide it.

Safe travels.

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Additional Information about Red Roof Inn Hillsville

Address: 2666 Old Galax Pike, Hillsville, VA 24343 (Formerly Red Carpet Inn Hillsville)
Region: United States > Virginia > Hillsville
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Hillsville
Price Range: €54 - €61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Hillsville 2*
Number of rooms: 41
Official Description (provided by the hotel):
Located in the Blue Ridge Mountains of Virginia, the non-smoking, budget friendly Red Roof Inn Hillsville provides a comfortable and affordable stay that includes free WiFi and flat screen TVs. Located less than 3 miles from historic downtown Hillsville there are many dining and entertaining opportunities available. Carroll County Historical Museum, Hillsville Diner, and Beaver Dam Creek are nearby to the hotel. Crooker Creek wildlife Management and Twin County Cinema are within 10 miles. Also just a short drive from Wytheville Community College. A comfortable stay at an affordable price awaits you at the Red Roof Inn Hillsville. All guestrooms at the Red Roof Inn Hillsville are non-smoking and offer free WiFi. Also included in all rooms are flat screen TV, microwave & refrigerator, hair dryer. Select rooms include iron & ironing board, and in-room coffee. Continental breakfast offered daily in the lobby (6am-9am). Free coffee & tea are available in the lobby. One well behaved family pet is welcome per guest room. ... more   less 
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Also Known As:
Red Carpet Inn Hillsville
Hillsville Red Carpet Inn

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