I hesitate to give one star reviews, but I think it is deserved in this case. Wow...what an awful experience here. We were a large group, I get that, but we essentially were two larger tables in a bar atmosphere...shouldn't have been an issue. Here's the summary...2.5 hours, 2 beers and a terrible hamburger. We literally waited 30-40 minutes between check-ins from our waitress. Besides the service, the food--at least mine--was terrible. For the first time in my life I sent back my order and had it taken off my bill. I had their "specialty" bourbon burger and it was just plain inedible. I don't know how it happened but it tasted like it was old, funky, freezer-burned and nasty. I would have asked for another, but after two hours of sitting there, I just wanted to leave.
And then, on the way out I looked around and saw the place was 20-30% full...absolutely no reason for such a slow food service timeline. This place will not last if they continue to provide guest experiences like ours.