When I was booking a hotel for New Years Eve, I accidentally booked a room through priceline for New Years Day and missed the short deadline they give you to make changes. I called the hotel personally to see if there was anything they could do and did not receive much help, but I booked a room through the hotel because I had a nearby event to attend and friends were also staying at this hotel. I mainly booked this hotel because it was "pet friendly" but when we arrived for check-in, I feared that I would not be allowed to check-in with my dog due to their "size" regulations (my dog is a 30lb black lab/dachshund mix) When checking in I asked the front-desk girl if there was again anything that could be done about my mistaken reservation to which she informed me that she did not see ANYTHING under my name for another date (the manager was hovering above her shoulder as she searched) She told me that it was common for the charge to be refunded into the account once the charges had settled so I proceeded to check in and enjoy my evening and check on the matter later.
The elevator's reeked of marijuana and when we arrived to our room the door was easily pushed open because it was unlocked! The room was freezing, the room was outdated for even being a "cheap" hotel option, and the bathroom was too cramped for two people, let alone the 4 max. that could stay.
My boyfriend described this hotel, the staff, the manager, and our entire experience perfectly in one word: SLEAZY! I WOULD NEVER SUGGEST THIS HOTEL TO ANYONE, and am upset that I did not read the reviews before I booked.
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- Also Known As:
- Best Western Coliseum Inn And Suites
- Best Western Coliseum Hotel Hampton
- Best Western Hampton
- Clarion Hampton