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Reviewed 20 October 2019 via mobile

The CI in Big Stone Gap was a great place to stay. There are two things that make this place stand out....1) it’s very clean and 2) great staff. The hotel is an older version of the CI brand but it is extremely well maintained and super clean. It was also very nicely decorated for Halloween.

The room was large, the bed was comfortable and everything was well maintained.

The breakfast was fairly typical and breakfast area was also very clean.

Overall great place to stay.

Date of stay: October 2019
Trip type: Travelled solo
1  Thank exptraveller501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2019 via mobile

Front desk staff was very friendly
Beautiful establishment
Spotless rooms
Comfortable beds with sumptuous pillows. Housekeeper was super friendly. I will definitely stay here again when I’m down this way.

Date of stay: October 2019
Trip type: Travelled with friends
Thank Hendo1cote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2019 via mobile

This was one of few hotels in Big Stone Gap. This was very clean and the staff were super friendly. This hotel also has some beautiful views of the mountains. It is one of the top on my list of favorites.

Date of stay: September 2019
Trip type: Travelled on business
3  Thank Harleyonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2019

This was second time staying here while visiting family. Staff have been extremely accommodating on both trips to make sure my stay was as pleasant as possible.
It sits off the road so is quieter and rooms are very comfortable. Excellent value for the money.

Room tip: Rooms on the back are super quiet.
Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
Thank Kayakmorning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2019

Arrived with a motor coach and the desk clerk informs me that luggage handling is not included even tho the company had already paid for that! The hotel leaves a bit to be desired. Our room was musty smelling and also had a heavy cleaning solution odor.

Date of stay: August 2019
Thank GARY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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