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Reviews (114)
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All reviewshuddle houseindoor salt water poolbeautiful staircaselodge stylewaffleskids loved the poolfamily reunionwould stay againroom was cleanexcellent hoteltwo nightsmountain viewfree breakfastmini fridgenice place to staynext morninghot breakfast
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Reviewed 10 October 2017

Location enables one to see the mountains from your window rather than the usual parking lot. Very comfortable with helpful employees.
Really enjoyed the breakfast which was made for small groups so the scrambled eggs were soft and not dry.
Salt water pool, though small was a great place to relax after the kids went to bed.

  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Kathleen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa G, Guest Services Agent at Comfort Inn, responded to this reviewResponded 13 October 2017

Dear Valued Guest,
Thanks so much for your kind review of our hotel! We really appreciate the positive feedback and look forward to seeing you again soon.
Warmest regards,
Teresa/Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017

Only stayed one night on our way to North Carolina. It was a wonderful overnight experience. We were on the 2nd floor right off the elevator but our room was quiet as can be Very pleasant, clean room. The staff was very friendly and always wanted to help in any way. If we ever get that way again we will stay here.

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank shrngoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa G, Guest Services at Comfort Inn, responded to this reviewResponded 2 October 2017

Thank you so much for your kind review of our hotel. We strive everyday to insure our guests have a comfortable stay and enjoy themselves. We appreciate the positive feedback and hope to see you again very soon here at the Comfort Inn Big Stone Gap!
Warmest regards,
Teresa/Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

I always stay at the Comfort Inn in Big Stone Gap, Va.
The area is beautiful especially in spring, summer and fall. The town is quaint and setting for Big Stone Gap the movie - which is an awesome movie.

The Comfort Inn is excellent hotel - great staff - very great staff and rooms are well done. Nice ambience and décor which fits the area perfectly.
Again I can't say enough about the great staff - they are so friendly and kind.

Love going to the Drive In restaurant toward Pennington Gap - The Patio.

Room Tip: all good rooms. Some have fireplaces and balconies
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank hamiltonl991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017

If you are traveling to visit family in the area, or vacationing, this is the best place to stay.

It's 1.5 miles from the small downtown, but has a beautiful view.

Location: Across the street there is a Walmart, dollar store, Mexican restaurant that serves alcohol, however it is not walkable but a 3 minute drive.

Next to the hotel is a Huddle house, which similar to a waffle house, and they deliver to the hotel.

Four Seasons, 276-369-7424 will deliver beer/ homemade food to your room.

The staff go the extra mile and are the friendliest. The salt water pool is very clean, very warm, but the fans are really loud.

It is family friendly, laid back, and very clean.

Room Tip: Some rooms have balconies and both sides have nice views
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank ambermichelles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017

This place is out among the hills. Quiet, Immaculate inside, friendly staff.
Outside very typical............inside warm and cozy! Great breakfast in the AM included...........simply yet delightful. Location is beautiful with good overlooks.

Room Tip: Ask for room with view from above front entrance
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Berkleyshields S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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