I will start with this...I would give the hotel 3.5 stars if it were possible. It's not average (3) but it's not really very good (4) either. But because the staff were generally very friendly and helpful and the hotel was nice and clean, I will give it 4. Please read through to understand why I am struggled to give it a 4, particularly the last paragraph.
The hotel is quite nice. The lobby is sleek and modern and the front desk staff were very helpful and friendly. We had a one bedroom suite which was large and very clean. It had a full kitchen with a small dining table, bench and chair. The floor was laminate which was good for us since we had our dogs with us. A big sectional with a ottoman was in the living area and it made into a bed. I know that sofa beds are rarely comfortable but this one was particularly uncomfortable according to my 15 year old son. The only problem with the living/dining area was that the sectional is right up against the kitchen island and our dogs were unfortunately able to easily get from the back of the sectional up on to the kitchen counter. The bed in the bedroom was very comfortable with nice sheets. There was a vanity next to the bed with a chair. The bathroom was very large. Decent counter space, big shower, closet and toilet. Much bigger than a lot of hotels in this price range. We were a bit surprised that they only provided a little bottle of shampoo and conditioner and two bars of soap. No shower gel, Q-tips, cotton balls, etc. Unless I completely missed it, there was no safe in the room. There were lots of choices for breakfast but it was pretty standard. There was a woman working the omelette station and cleaning the tables. I made a point to be friendly since she seemed kind of miserable but my gesture was met with little in return. There is no room service which can be a pain. We did not eat in the restaurant nor did we use the pool but it looked nice. The laundry facilities were good; three washing machines and six dryers (although two were out of order). I think there must be several laundry facilities on the property. The grounds are nicely maintained. There is an area in the back corner of the parking lot for the dogs to do their business. The hotel even provides bags for the waste. The only issues was some old garbage under the bushes which a dog could easily eat and that there was a big gapping hole in the fence which could allow a dog to slip through easily if off leash. Getting over to the other side of the fence would take a lot of time and effort on the owner's part and could be very dangerous for the dog since that is a construction area right now. (Yes, I know - dogs should be on leash...). After the second night of seeing the same man and woman in a truck at the back of the parking lot, we told the front desk and they said they'd call the police. When we took the dogs out later, the truck was gone. Made we think that the hotel wasn't patrolling the hotel/parking lot enough if I was able to notice but they weren't.
I would consider staying at the hotel again but for one thing...the location. There is absolutely nothing around but construction and large businesses. No restaurants, coffee shops, etc. You have to get in your car and drive for everything. And I would never stay in a room facing the freeway. It is an incredibly loud freeway even at night when traffic is light because there is absolutely no sound barrier/wall. I would say that isn't the hotel's fault but I'm 100% positive that the freeway was there before the hotel. So if you are staying there and are a light sleeper, take a room on of the sides or at the back of the hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Hyatt Hotels Corporation, Hotels.com, Travel Republic (UK), Ebookers, Booking.com, 5viajes2012 S.L. and HotelQuickly so you can book your Hyatt House Salt Lake City/Sandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Summerfield Suites Sandy/Salt Lake City Hotel Sandy