First of all, let me say that our B&B hostess, Maureen, has her hands full at the moment. I read the one-star review below and wanted to add that the miscommunication issue likely occurred when Maureen's husband had to be hospitalized this spring. Her husband is in the hospital (in St George now) so the days she goes to visit him are long and demanding. She's doing quite well at juggling running the B&B and spending time with him. It works out well that she gives you a voucher for breakfast at Oscars (yum!), and a key to the front door to come and go as you please. (She lets you know when she'll be gone for a long day.)
Maureen is as delightful as all the previous reviews have said. We arrived to hugs and a warm welcome. She introduced us to everyone staying there, and we felt comfortable to sit in the living room, the sun room, or out by the pool....not just confined to our bedroom. Although we came to hike Zion, the location of this B&B is just 4 miles away in quiet Rockville, which gets you out of the tourist-craziness of Springdale. We liked that separation.