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All reviewsdouble treefront deskwarm cookiesgrocery storebus stopconvenient locationwould stay here againclose to main streetone night staythe room was nicehotel stafffree bushot tubski tripdeer valleyedgarlobby
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Reviewed 7 May 2017 via mobile

Caution. We were so looking forward to staying here and seeing Park City for the first time. We are Hilton Honors rewards members and Double Trees are one of our favorite properties. The room was a complete disappointment! After we had unpacked and got settled, we opened the window shade and well...I attached a photo of our view. In addition, after we had turned the TV off for a good nights sleep, we realized the toilet ran on and off all night long.
Before you accept the room they assign you ask about maintenance and construction for this property.

Stayed: May 2017, travelled with family
1  Thank CyndiH506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

My parents stayed here after a conference in Utah. They raved about the view from the hotel and customer service they got! The only concern was the layout of the hotel. They did find it a little challenging. They only have 2 floors and the desk was so accommodating in getting them on the ground floor. Food was good and it was super quiet! I cant wait to go visit the hotel for myself after the review they gave me about their stay! Thank you so much for looking after my parents and keep up the good work!

Stayed: April 2017, travelled with family
Thank Gothospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

Pros- Convenient to bus stop and grocery store.
Nice treats in lobby (bone broth, water with lemon, hot chocolate (and of course DT cookies!). Clean room, nice pool, large hot tub. Bar and restaurant convenient but expensive. Also had little coffee shop, convenience shop.
Good comfy beds.

Cons- friendly but not necessarily helpful staff. Hotel layout is confusing- we had to help a guest find their room! No help getting luggage to and from room (and required going up and down steps). Not a lot of help with ski equipment. Hottub was very difficult to find and was closed late one afternoon for repairs. When reopened was very dirty and jets weren't working correctly. Room remodeled but not completely- still had popcorn ceilings and noisy air unit.

Overall pleased with visit but will probably stay somewhere else next time.

Stayed: April 2017, travelled with family
Thank MdWeekender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017

Don't judge this Hotel by how it looks on the outside. It looks a bit outdated and old. But you will be pleasantly surprised once you walk in the lobby. The decor the warmth of the lobby the cleanliness and interior designs of the rooms make it very comfortable. We had a very quiet relaxing stay. The Hotel Staff were very pleasant and helpful

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank ilovethemountains2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2017

We stayed here until we could check into our room in a nearby mountain resort . It is a very clean hotel and within walking distance to a couple of restaurants. If you ask me what you remember about the hotel, I would say the staff. Very accommodating, helpful and friendly.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Glen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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