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“Great accomodation, amenities, service”

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Hotel Park City, Autograph Collection
Ranked #2 of 60 Hotels in Park City
Certificate of Excellence
New York City, New York
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great accomodation, amenities, service”
Reviewed 8 March 2012

Stayed in a Cottage Executive Suite - great space. Kitchenette useful for having light dinners in the room rather than going out after a long day's skiing.

  • Stayed February 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank Tiredtraveller005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPCGeneralMgr, General Manager at Hotel Park City, Autograph Collection, responded to this review, 12 March 2012
Dear Tiredtraveller005:

Thank you for selecting the town of Park City and HPC for your recent ski trip. Please drop me a note before your next visit here . . .I have some unique menus founded upon the "light dining" theme to share with you that work really well within the guest rooms.

Warm regards,
Guy Morris
VP & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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850 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (241)
Date | Rating
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English first
Atlanta, Georgia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 March 2012

We stayed in one of the lodges which have 4 separate accommodations. After check in, the helpful bellhop lead us to the building/room. Except we had the wrong building/room which was already occupied. So he got another room for us, and someone already was in there too. Third time was a charm, but it was raining, and by this time we were soaked. The poor bell guy radioed in telling the front desk people they were killing him. Another issue we had was one morning, they gave my wife's ski boots from the storage area to another guest. The hotel retrieved them for us, but it took a while because we had to figure out the problem, and then they had to go get the boots from a different ski area than where we were. There were also mistakes about the rate we were supposed to be paying, but these ultimately were resolved. The main concierge/manager guy was very apologetic about everything and tried to be accommodating, but it was a tall order to overcome the multiple service issues.

The accommodations were nice and new with a great view over the pond/lake. It was, however, a little tight for 4 of us. It was a 1 BR, but the kitchen/dining room/living room area where the kids slept was not large. It's convenient to Park City restaurants, stores, etc. and the 3 ski areas are all serviced by their bus. It's good if you want to ski multiple areas, but if you only want to ski one area, you're probably better staying closer to that specific area.

  • Stayed April 2011, travelled with family
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Helpful?
4 Thank JDH1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Beach Gardens, Florida, United States
1 review
Reviewed 6 March 2012

First, Let me say I never write reviews but this time I had to share my experience. My girlfriend and I stayed at Hotel Park City the 1st week of February for a medical conference. The main hotel was overbooked so we were told to book this hotel as an 'overflow'. I am so glad the other hotel was overbooked. This hotel Is incredible!! We reserved a cottage and the private hot tub and 3 fireplaces were worth it alone. The room was immaculate and service was amazing. One day, we wanted to use their stereo and attach our iphone to play music. Unfortunately, their stereos didn't have an iphone/ipod attachment (which is the only thing I advise they upgrade). When we called front desk to see if they have an adapter, they sent over a maintenance person. The maintenance guy said they don't have adapters but he gave us his own personal adapter for us to use during our stay!! Also, the manager of the hotel (I believe his name was Mike) went above and beyond to make our stay perfect. Very romantic hotel, great location and great restaurant (Ruth's Chris). Would definitely stay again in the future.

Room Tip: Definitely opt for a cottage. Private Hot tub worth it alone
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  • Stayed February 2012, travelled as a couple
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    • Location
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Helpful?
Thank Alex I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Y ork
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 February 2012

This was our first trip to Park City, Utah. I can't describe how amazing the service was from the moment we stepped out of the taxi to the last minute when we were leaving to the airport. Outstanding services in everything, from storing out ski boots to making dinner suggestions and reservations. Definitely will come back !! Thanks everyone at HPC!!

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
Thank Val F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 February 2012

It was our first time skiing at Park City and we were blown away by the quality of the service provided by the hotel staff. We travel a lot staying at 5 and 4 star hotels. The way the staff handled all our requests starting from bringing out our skis and boots each morning, storing them away each afternoon, and ending by accommodating us with a late check out (we had a red eye flight) was outstanding. We will definitely return to HPC.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stellarvp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Park City, Autograph Collection

Property: Hotel Park City, Autograph Collection
Address: 2001 Park Ave, Park City, UT 84060-5157
Region: United States > Utah > Wasatch Range > Park City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Park City
#2 Spa Hotel in Park City
#2 Luxury Hotel in Park City
#3 Family Hotel in Park City
#5 Business Hotel in Park City
Price Range (Based on Average Rates): €€€€
Hotel Class:4 star — Hotel Park City, Autograph Collection 4*
Number of rooms: 100
Official Description (provided by the hotel):
All suite ski, golf and spa resort. Located at the base of Park City Mountain ski resort directly on the 18 kilometer Nordic ski course within the heart of Park City. Other amenities: Ruth's Chris Steak House for fine dining, ski rental, outdoor heated pool and hot tub, Room Service, complimentary Starbucks coffee service in the lobby daily. AAA Four Diamond rating. ... more   less 
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Also Known As:
Hotel Park City, Autograph Collection Utah

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