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“Substandard Services and Poor communication by Staff.”
Review of Cedar Breaks Lodge

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Cedar Breaks Lodge
Ranked #1 of 3 Hotels in Brian Head
Reviewed 15 January 2018

We Family of Four Stayed there for nights over MLK Weekend with Two Kids. We Boked through Priceline, while Booking we selected Condo accommodation but upon checkin we got a standard with Two Queen Bed. Room was small for four of us and everything was crammed, even Coffee maker was hard to operate with such an small Room to work over Sink. We faced Road noise and Yes most inconvenient thing was that Heater Thermostat Malfunctions and Room got Super Hot, at 3 am in the morning we called Front Desk and they sent a maintenance guy. Very Uncomfortable. Restaurant Breakfast is a Joke, only one server and Food quality was dry and not edible. Orange juice nearly $5 and watered down. I will never stay at this place again.

Room Tip: Room needs upgrade, Old building and Time Share Rip off
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  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Glacier P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond R, Manager at Cedar Breaks Lodge, responded to this reviewResponded 17 January 2018

Cedar Breask Lodge strives to present an exceptional vacation experience with outstanding service. We understand how these events could have altered your view; however, we appreciate you allowing us to assist with your concerns. Diamond Resorts International® cherishes your business and would be delighted to see you give us another opportunity to provide a memorable visit you deserve.

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6 - 10 of 414 reviews

Reviewed 8 January 2018

We took a short 4 days skiing holiday there. The resort is walking distance from the bunny slopes but there is a regular, free shuttle going back and forth.

My family of 4 stayed in a suite with small kitchen which worked out great as we prefer to cook our own meal. The 2 twin beds are comfortable. There is also a living room with TV and fireplace which doubled as the heater with temperature control. Free internet is provided to the hotel guests.

After a hard day's work of skiing/snowboarding, we really enjoyed the heated pool, jacuzzi, sauna and steam room. The ski slopes next door are convenient and mostly suited for beginners. There are supposedly more challenging slopes on the other side of the mountain which can be accessed but there wasn't much snow when we were there, and most importantly we are mostly beginners, so we didn't even bother to try the advanced ones.

This hotel is comfortable and its staff are friendly and helpful. This is our first time in Utah and we are plenty impressed by the friendliness of the local people, specifically those working in this hotel and the ski resort next door. We had a really great holiday there and will visit it again when we get a chance.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Leon_ohyeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

Cedar Breaks Lodge was perfect for our family of 4. We had a 2-bedroom grand room which was comfortable. Beds are comfortable. Everything we need is here. We use the jacuzzi. Game room is minimal but we came here to ski and not hang out in our rooms. Unfortunately, not a lot of snow but enough lifts are open to keep us entertained. We look forward to coming here again!

Room Tip: Our room faced the parking area which also overlooks Navajo mountain. Was warm in the afternoon but...
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Stayed: January 2018, travelled with family
Thank leshenouda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

The location is gorgeous. The nearby Cedar Breaks National Monument is stunning...especially at sunrise and sunset...yes, both, due to its horseshoe shape. Brian Head skiing is right there...free shuttle too. The lodge is fantasic; nestled in the trees, fireplace in each bedroom, fully appointed kitchen, jacuzzi bathtubs...ahh. Friendly, professional staff. The restaurant was amazing; the agave salmon was tastebud joy. Easy to book a massage in the spa...my masseur, Steven, was outstanding. We also enjoyed the two hot tubs and indoor heated pool. Next time we will stay longer and maybe play some ping pong, pool, or horseshoes...maybe use an outdoor bbq too (staff cleans them every morning). Loved it!

Stayed: December 2017, travelled with family
Thank Roxanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017

Right next to the Brian Head Ski Resort, so we don't need to drive at all once at the resort. Beds are clean. Indoor parking is a big plus for winter season. Shower area could be bigger. Also could have more frequent room tidy service. For Sunday checking in, included tidy service is only on Wednesday, which is somewhat far out. Nonetheless, this is a great hotel. Having been here two years in a row.

Room Tip: High floor may be an issue of high altitude sickness. That's right, even a floor may make a dif...
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  • Stayed: December 2017, travelled with family
    • Location
    • Service
Thank bigbell609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cedar Breaks Lodge

Address: 223 Hunter Ridge Rd, Brian Head, UT 84719
Region: United States > Utah > Brian Head
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Brian Head
Price Range: €74 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cedar Breaks Lodge 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Cedar Breaks Hotel Brian Head
Cedar Breaks Brian Head

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