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Reviews (249)
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All reviewspioneer restaurantgood nights sleeproom was cleanin townnice hotelenjoyed my stayfridge and microwavestaff was friendlywould stay here againdesk clerkwafflesgreat place to stayhot breakfastnon smokingfree breakfastparking lotbw
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Reviewed 14 November 2017

Clean, Quiet, very friendly staff. No highway noise. Within 100 yards is the best BBQ in Texas, the best steak in Texas and also a fine restaurant for all types of food. A good long walk to a mall. Very nice suburban location.

  • Stayed: November 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, General Manager at Best Western Plus University Inn & Suites, responded to this reviewResponded 16 November 2017

Thank you John, we do hope you will stay with us again when visiting Wichita Falls, TX. I do love our location, if you want to shop, dine or here to visit family we are centrally located and within 10 minutes to anywhere! Thank you again and we hope to see you soon!!

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Reviewed 10 October 2017

My wife and I stayed here one night to visit grandkids, this place is quite, relaxing and the staff is wonderful, the room was very clean, also the hall ways was clean also.
The black out curtains really work, so set the alarm (HAHA) or not.
The breakfast is great , waffles , toast, cereal, eggs, sausage, breakfast potato's
fruit and more so don't miss it.
The area is safe and close to most everything (see Eskimo Hut review) Target and other shopping is all walking distance, a liquor store is a 5 minute walk
(hint no DUI), restaurants and fast food all walking distance as well.

Stayed: October 2017
Thank 40svacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, General Manager at Best Western Plus University Inn & Suites, responded to this reviewResponded 12 October 2017

Thank you we greatly appreciate the kind words and I will make sure to pass this on to the team members. I am glad you enjoyed the breakfast we have been working hard to make sure everyone has something they all like! Thank you again!!

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Reviewed 9 October 2017

Room was smelly and sticky!!!!! Was afraid to touch bathroom door after I realized how sticky it was. Could have possibly had smokers in this non-smoking room or was just very old. The staff was friendly and very helpful.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank D7912POdonnaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, General Manager at Best Western Plus University Inn & Suites, responded to this reviewResponded 11 October 2017

I am sorry about the odor you experienced in your room, the bathroom doors have been sticky, they were recently painted and since that time they have remained that way. I have someone coming to strip and re-paint them next week. We are a non smoking hotel but sometimes people do not follow rules, Please let me know what room you were in so I can treat the room for this odor. Thank you for staying and if you are in Wichita Falls, Tx again please give us another chance!

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Reviewed 8 October 2017

This is a beautiful hotel. Easy to find, well lit, nice area and It appears to have been renovated in the last year.

I checked in extremely late with my party. I was worried about check in issues but there were none at all. The staff was friendly and personable at a late hour. The room was maintained to brand new conditions and super comfy beds which were much needed after a long night and a quick stay.

The best surprise was the options for breakfast. Almond milk in the fridge and gluten free bagels for real! Besides fruit, oatmeal and other healthy options. A time saver and convenience for someone with diet restrictions and health conscious.

  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JWHandsomeDevils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, General Manager at Best Western Plus University Inn & Suites, responded to this reviewResponded 9 October 2017

Thank you, it is great to know that you had a great stay with a comfy bed. We are currently remodeling the hotel and along with carpet, paint and furnishings we are also replacing some beds as well. Our breakfast does offer a great variety of things for everyone to enjoy! We do appreciate you staying with us and we hope when you are in Wichita Falls again you will chose us to stay with!

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Reviewed 27 September 2017 via mobile

Nice place to stay. Comfortable and convenient to the Sykes shopping area. Breakfast was very good withe a variety of food offered. Room was clean and met my expectations. Hotel has business center, swimming pool and exercise room. Staff was very friendly and helpful.

Stayed: September 2017, travelled on business
Thank gaylordbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robin D, General Manager at Best Western Plus University Inn & Suites, responded to this reviewResponded 4 October 2017

Thank you and Yes we are fortunate to have a GREAT location, we are centrally located in Wichita Falls, whether you want food, shopping or visiting kids at MSU. We are still under renovation and hope to have it finished soon so keeping it clean queit and comfortable is our goal! We hope you will stay with us again when visiting Wichita Falls, TX.

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