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Residence Inn Austin Round Rock
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Reviews (223)
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All reviewsevening snacksfront deskbasketball courtsales managerextra roomliving roomking sizehome away from homeparking lotaustin round rockgreat place to staybusiness triplobby areamorning breakfastfull kitchenwould stay here againshopping and restaurants
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191 - 196 of 223 reviews
Reviewed 29 April 2012

Stayed at the Residence Inn in Round Rock for two weeks. Very convenient location close to shopping and great restaurants I really recommend the Vietnamese restaurant in the Home Depot plaza close to Panda Express....The rooms and hotel where kept spotless clean, and the daily breakfast selection was the best I have ever seen, also the evening beer wine and food was great..The staff was very friendly and helpfull..Special thanks to Ressa who had a great sence of humour and made our visit that more special... Thank you all and hope to return one day....

  • Stayed: April 2012, travelled on business
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1  Thank deserttacoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at Residence Inn Austin Round Rock, responded to this reviewResponded 9 May 2012

Thank you so much for taking the time to let us know about your recent stay. We love that new Pho place to that opened up and they even deliver to the hotel! We are so glad you were able to enjoy our complimentary breakfast buffet as well as our evening hospitality hour. We do our best to make sure every guest stay leaves them wanting to return more and we are so happy that is the case for you. It is such a pleasure to know that you had that personal touch Residence Inn's pride themselves in with one of our associates. We look forward to you being able to return to us soon!

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Reviewed 19 April 2012

This is home. It's that simple. My best friend and I have been coming here for more than a year..and love it. It is home. Our escape from a total of eight kids and our husbands. More than that Carla, Miesha, and the others, welcome you like you are home. We love them, we love this place. They are thoughtful, caring...and help with everything you need. Walking in we know we are someplace safe, someplace where we are taken care of, and amoung friends and family. How does it get better than that? Carla comes around to give us hugs, welcoming us home. The rooms are clean, and perfect, the breakfast is excellent. Everyone gets the same treatment. You will love this place...and find it to be a home away from home also!

Room Tip: All rooms are good rooms. Staff is excellent, anything you need they give you before you have time to wait for a reply!
  • Stayed: March 2012, travelled with friends
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1  Thank Erin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at Residence Inn Austin Round Rock, responded to this reviewResponded 24 April 2012

Dear Residence Inn Round Rock traveler,
We were honored to have you as part of the family once again. We highly value your feedback and we appreciate that you continue to pick our beautiful hotel as your number one choice in the Round Rock area. It is our priority to ensure that every guest has the "home away from home" experience every time they are part of the family. We love that you took the time to let us know how much you appreciate the service provided by our fantastic staff.
Thank you again and we can't wait to welcome you back home!

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Reviewed 20 March 2012

Location is very good. We were there for a meeting and shopping too. Very close to the outlets. The rooms are fairly new, clean and well equipped. We like RI hotels. Breakfast is very convenient for us having kids that eat more than cereal in the mornings. The pool looks very well too. Now, the only thing I have to say is the number of TV channels is very limited. I really would like that Marriott check if the operators are offering the number of channels we expect to see in this hotel level. At some time of the day, we expect at least one movie channel and at least Disney Channel too.
Also, I was told that the front desk staff was not very helpful when asked for assistance to order a meal from restaurants around.

  • Stayed: March 2012, travelled with family
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1  Thank mexicanmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at Residence Inn Austin Round Rock, responded to this reviewResponded 3 April 2012

Thank you for taking the time to let us know about your recent stay. We are glad to hear you enjoyed the convenience of the location and were able to take advantage of the many amenities on property. With our television listing we operate on the Marriott standard and it does include the Disney Channel as well as HBO. We keep a list of the channels offered in every room and if you have any trouble locating the program you are looking for we will do our best to assist you. At the Front Desk we have menus for all the local restaurants that deliver for our guests to take advantage of. We hope that with this you will be a part of our family again here at Residence Inn.

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Reviewed 15 March 2012

Normally, I stay at better hotels, but last minute travel and everything was booked. I was pleasantly surprised, huge rooms with kichenettes, very accomodating and friendly staff, lots of parking, convienient to i-35 and I-45. Lots of close by restaurants but no restaurant on site. I would stay here again.

Room Tip: I was on the ground floor and in the middle of the complex, didn't get any street noise and couldn't hear anyone above me.
  • Stayed: February 2012, travelled on business
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Thank CCBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at Residence Inn Austin Round Rock, responded to this reviewResponded 3 April 2012

Thank you for giving our property a try. It is great to hear that you were able to enjoy the convenience of the full kitchen and surface lot here on property as well as the many restaurants in walking distance. We hope this is the beginning of many returns for you!

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Reviewed 30 January 2012

I need to stay for business trip to round rock during jan 12, I am glad that I choose this place to stay, comfortable, good staff, clean and dust free, smoke free. I am happy to suggest anyone this place.

  • Stayed: January 2012, travelled on business
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Thank chm476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla_Montemurro, General Manager at Residence Inn Austin Round Rock, responded to this reviewResponded 3 April 2012

Thank you for your kind words. It is great to know that you had an experience here that makes you want to tell others about. That is the kind of thing we love to hear. Please come back and visit again soon.

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