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“Dirty, dirty, dirty”

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Hunt's Castle Hotel
Ranked #17 of 20 Hotels in Rockport
Reviewed 19 November 2016

Tub dirty. Light and vent don't work in bathroom. Stove covered in grease and grime. Saw lots of bugs. Missing smoke alarm. Found hair in the bed. Elevator button on first floor doesn't work- just hope someone is coming down when you're bringing in your luggage. And the towels are stiff and cheap and very few in the room. I'm fine staying in an older place with few amenities but not a place that is filthy and buggy and obviously is not cleaned between guests.

Room Tip: Stay on first floor if you can't use stairs because the elevator doesn't work. Better yet, s...
  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Service
2  Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 360 reviews

Reviewed 13 October 2016 via mobile

We booked there the first week in October for 3 days, and checked in to the room on the 3rd floor and there was a big bucket under the air-conditioner that we would trip over in the middle of the night, so they moved us to another room on the first floor because we had a pet which was very nice of them; however that room had roaches crawling on the bed and a dead one on the floor and another type of bug on the floor!! Needless to say we checked out however they would NOT refund us ANYTHING and charged us for all three nights even though we did not even stay there one night !!! and by the way we booked through hotels.com and they would NOT help us with a refund!!

Stayed: October 2016, travelled as a couple
5  Thank 754debbiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016 via mobile

This hotel is older. But it was clean. Great service with the front desk people polite and helpful. Clean rooms and maids were good. The location is awesome. Right on the water. There boardwalk is great. Picnic benches and grills. They have a very long great fishing pier. Great price. Pool was clean and refreshing hot tub was clean and hot so relaxing. Will return.

Stayed: October 2016, travelled with friends
3  Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2016

This hotel lies about everything online because when you get there to check in THE ROOMS ARE DISGUSTING!! the front staff were not friendly wpour room was disgusting hair dryers ripped off wall had to hold entire wall unit to dry hair. Walls were disgusting and dirty, ceiling fan was so full of dirt when you turned it on the dirt flew all over, shower was dirty and doors rusty, toilet paper holder was broken, no trash cans, no phone in room, roach by microwave YUCK....WE COMPLAINED HE OFFERED US ANOTHER ROOM. WELL WE GOT A TRASH CAN AND TOILET PAPER HOLDER but the rooms were dirty, stains on sheets appeared to be blood stained, my sons bed fell apart when he sat on it after complaining he accused us of jumping on bed but how could a 13 year old do that on bottom bunk? RIDICULOUS!!! No paddle boats or kayaks as offered online, no marble bathrooms as offered online! Shower doors fell off while shutting them, took them an hour to respond and the only thing they offered was to move rooms a third time. Nasty vulgar words written all over the bunk beds our children slept in!!! Elevators were disgusting, standing water and floor was ripping up. After complaining multiple times they refused to do anything for us so we checked out after day two and went to another hotel. Very unprofessional and unfriendly. As we were walking out on pier hotel guest said the end has falling in the water two times so I removed my children immediately! HOTEL NOT AT ALL LIKE ONLINE DISPLAYS, VERY UNCLEAN, FALLING APART, DIRTY WITH BUGS..... TAKE YOUR MONEY ELSEWHERE AS WE DID BECAUSE THEY WILLNOT HELP YOU WITH ANYTHING!!!

Room Tip: Go somewhere else this hotel is disgusting
  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
6  Thank MsDoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2016

we have stayed here 6 times in 2015-16, different rooms every time. its not the most up to date, but for a family of 7 you will not find better anywhere. for a place on the water its one of the best affordable hotels period. ive never seen a bug problem, and ken and his staff will go out of their way to make you happy......Sam

Room Tip: choose water front over water view!!!!!!!! water view means side glimpse
  • Stayed: July 2016, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Samuel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hunt's Castle Hotel

Address: 725 S Water St, Rockport, TX 78382-2439
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Rockport
Amenities:
Beach Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Rockport
Price Range: €57 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hunt's Castle Hotel 2*
Number of rooms: 48
Official Description (provided by the hotel):
We have one of the longest piers in Rockport lit up with green lights. We also have music on Friday and Saturday. A newly added boardwalk in front with BBQ pits. Paddleboat rentals and kayaks A swimming pool and a hot tub ... more   less 
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Also Known As:
Hunt`s Castle Hotel Rockport
Hunts Castle Rockport
Hunts Castle Hotel Rockport

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