We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel is overpriced and lacks customer service!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Hotel & Suites Corpus Christi-Portland
Ranked #7 of 9 Hotels in Portland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Hotel is overpriced and lacks customer service!”
Reviewed 18 September 2011

My husband and I stayed at this hotel last night and it other than the nice exterior of the hotel, it felt like I was staying at a value motel. We paid $139 total with taxes for a suite room which was roomy. However, the bed was not as comfortable as some of the other hotels I've stayed in (Hampton, Homewood, Embassy Suites). And the shower head did not spray water out, rather it just fell straight underneath the head I'm guessing due to lack of water pressure?? But the real bummer came when we realized getting ready for bed that we'd forgotten our tube of toothpaste. My husband walked down to the front desk since the sign in the bathroom says they have emergency toiletries (toothbrush, toothpaste, razor, etc) for guests. Well they didn't have any toothpaste! So he had to drive to Walmart at 11:15 pm to buy some toothpaste. Then he woke up this morning with a sever migraine (which he gets about once a year) so after realizing I had taken my bottle out of purse at home, I called down to ask if their guest shop had an individual pkg of Advil, Tylenol or any pain reliever again the answer was no!! What hotel does not have this kind of stuff? Even motels that charge $50/night have stuff like this for purchase. So once again I drove to Walmart at 7:30 am to buy a bottle of Ibuprofen. It was very disappointing and frustrating to pay that much for a room at a brand of hotel that advertises how great their service is. One other thing that stands out is I walked down to get a cup of coffee from their breakfast room at 9:45 and it was already closed even though the sign said it was open until 10:00!! Again irritating! This is the first time I have ever been so disappointed enough to feel compelled to give a hotel a bad review. I could have stayed at the Omni Hotel or Embassy Suites in Corpus for less than what I paid here and gotten a full cooked to order breakfast and better service!! Spend your money elsewhere!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BandJBurch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

42 reviews from our community

Traveller rating
    20
    13
    2
    2
    5
See reviews for
14
11
Solo
0
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Rowlett, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 September 2011

We are not a family that is terribly into the "experience" of staying in a hotel. For us, it's a place to lay our weary heads when we're finished playing.
To that end, the HIE Portland provided exactly what we needed. The room was clean and very modern. All the appointments were chic for a budget hotel and I felt very comfortable there. If you have stayed at HI Express hotels in the past, this one will offer all the things you've come to expect with a little more style and sophistication. The free breakfast is good but not great. The sundry shop is ample but small. All in all, EXACTLY what one should expect from this type of hotel. If you want to feel pampered with room service and a soft robe before you get your spa treatment, this isn't your place. However, if you want to feel comfortable when your there, rested when you get up and grab a little something before you head out for the days adventure (or next business meeting or the ilk), then you will not be disappointed by HIE Portland.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank palmer5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2011

I have traveled the world and my stay here is one of the worst service experiences I have had.
-None of the requests made in the booking comments was met
-Fewer towels were in the room than the number of guests
-Breakfast food was undercooked
-We were out of our room for 7 hours, but it was not cleaned. When we went to front desk we were told the cleaning staff was gone and we'd have to wait till the following morning.
-Water on the floor leading to and IN the Elevator. (obviously tracked in from the pool, but it was still wet 2 hours after the pool closed)
-We heard every foot step of the folks staying above us.
While a newer and clean hotel, there seemed to be no care as to the comfort of guests. I will not be staying at hotel again, and will avoid all Holiday Inn's if this is how they train staff to handle guests.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Huck A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
houston
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 May 2011

New Holiday Inn which showed in room. Extra electrical outlets in bath and in room. Excellent a/c. Good shower. Breakfast was typical. Service in breakfast room not up to par. Breakfast was until 10 am. Coffee ran out at 9:30. Attendant made a new pot of regular, no decaf. Food trays ran out before attendant refilled. Trash started running over. Front desk very accomodating. Texas A-1 steaks adjacent. Good food.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MagHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, Ne
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 25 July 2009

This HIX opened July 1, 2009 and is a very nice place.
The sheetrock work done is way belowaverage - seams show, repairs show, very poor workmanship for the new owners - I would be really mad if this was mine.
Very typical HIX, breakfast was good, trash can could be serviced a during breakfast. Business center was nice. Pool needed vacuuming when we arrived and still needed vacuuming when we left.
Bad Brad;s BBQ just down the street had good food, but girls running the place closed it at 8:30.
Staff was accomodating.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NVI_Owner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Portland
0.2 km away
La Quinta Inn & Suites Corpus Christi - Portland
0.4 km away
Home2 Suites by Hilton Portland
0.9 km away
Country Inn & Suites By Carlson
Show Prices
Show Prices
Show Prices
1.4 km away
TownePlace Suites Corpus Christi Portland
0.9 km away
Best Western Plus Northshore Inn
13.7 km away
Omni Corpus Christi Hotel
Omni Corpus Christi Hotel
#3 of 80 in Corpus Christi
4.0 of 5 bubbles 2,678 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Corpus Christi-Portland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Corpus Christi-Portland

Property: Holiday Inn Express Hotel & Suites Corpus Christi-Portland
Address: 220 Reliant Dr, Portland, TX 78374-3317
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Portland
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Corpus Christi-Portland 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express & Suites Corpus Christi/Portland area is located just 12 mi from Corpus Christi which give you access to the vibrant city, the 2 bays & Portland/Gregory/Ingleside business area.Portland is East of downtown Corpus Christi separated by 2 bays which provides excellent fishing at Indian Point Fishing Pier, boating, sailing, swimming, water skiing at North Beach & Sunset Lake Park, & birding on the Coastal Birding Trail, all within less than 5 mi. The Texas State Aquarium, USS Lexington Museum, Corpus Christi Museum of Science & History as well as Corpus Christi Convention Center & American Bank Center are located in the downtown Corpus Christi area.Whether here for business/pleasure, the Holiday Inn Corpus Christi/Portland is the perfect place for you. DuPont, Oxy-Chem, Oxy-Mar, Reynolds Metals, & the Naval Air Station Ingleside are just a few that call the Portland area home.Whatever your reason for journeying to Portland, we want to make your visit at the Holiday Inn Express & Suites Corpus Christi/Portland is as enjoyable as it can be to unwind in a contemporary decorated guest room or spacious suite & receive the Express Smart Start Breakfast. Free high-speed wired & wireless Internet access is available throughout the hotel. So take time to explore & enjoy the Corpus Christi/Portland area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, IHG, Travel Republic (UK), Expedia, Agoda, Hotels.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Corpus Christi-Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Corpus Christi-Portland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing