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“horrible service”

The Courtyard Condominiums
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The Courtyard Condominiums
Waco, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“horrible service”
Reviewed 18 May 2011

we have stayed at this place twice and it was alright. UNTIL we got kicked out one year because of a hurricane. They were very rude about it and didnt offer us a rain check. we asked and they said NO! we tried to book a room today and because we had 5 kids under 12 they could not rent us a room. Thats bull! we would have been perfectly fine with a one bed room. the kids all sleep on an air matress anyway! And you would think because we were returning guest they would have accomidated us. But because we had a another child over the summer we are no longer welcomed. I'm contacting the BBB. cause they are being prejudice.

Room Tip: dont be honest about how many children you have!!
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  • Stayed May 2011, travelled with family
    • Value
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Helpful?
3 Thank pam56833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CYCONDO, Manager at The Courtyard Condominiums, responded to this review, 24 May 2011
We are sorry you feel that you are not welcome here and were refused accomodations due to the number of children that you have. We take pride here in being a family oriented complex.
The unit requested has a maximum occupancy of 4 people. The reason for these limitiations is due to a fire code that must be enforced at all times. This assures the safety of our guests and all other parties involved.
We would love to have you stay with us and we will do our best to accomodate you with the number of units needed to make your stay an enjoyable and memorable one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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63 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
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English first
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2011

Returned home yesterday from a great 2 day stay at the courtyard. We stayed in room 126. The condo was very clean with a cozy beach decor. The kitchen was fully stocked with everything you would need to prepare a meal. We were traveling witha toddler and the layout of this space was ideal. The bedroom was at the back of the unit with the living space to the front. The bathroom was accessable from the living room and bedroom. Management was very nice and even allowed us an early check in at 1pm. The walk to the beach was only five minutes and the drive to downtown was only about three minutes. Overall this was a great palce with an even better price. We will most certainly be returning for another visit. Thank you for a wonderful stay courtyard!

  • Stayed May 2011, travelled with family
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Helpful?
1 Thank never2busy4family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cibolo, Texas
1 review
Reviewed 17 April 2011

very very very clean and staff was very helpfull, thanks terry we had a great time staying and sandfest was good. property very clean and pool area very well kept. housekeeping did a great job and very nice. we are comeing back in late june with the kidos stay a couple of nights. hope to see you again terry and your great staff.

  • Stayed April 2011, travelled as a couple
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Helpful?
Thank chuy6669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watertown, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2011

This was our first visit to Port A. We loved the decor of the room. The room was clean. The bed was comfortable & the staff was very helpful. It was a short walk to the beach where we spent most of our time. My wife would jog and I would walk in the morning & we were beach bums in the afternoon. It was warm and sunny the entire week we were down there, so that helped a lot! And it was a short drive into town where we tried a different restaurant for dinner every night.

  • Stayed November 2010, travelled as a couple
    • Value
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Helpful?
Thank T_17Wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoa City, Wi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2010

We recently visited Port Aransas for the first time for a 10 day vacation. A friend recommended we stay at The Courtyard Condo's as it's proximity to the beach [a short 5 minute walk at best] and it's reasonble price. They were in transition with their office manager at the time which explains some negative reveiws prior to our arrival but we experienced a courteous and very accomodating office staff that did their best to settle us in. We started our stay in room 224, which offered a clean and nicely decorated 2nd floor efficency condo with a pull out murphy bed. It offered a nice size living room with the bed and a fully furnished kitchen with sitting table.A nice view of the courtyard and pool below was accesible from our front window. An opportunity arose and we decided to upgrade to a lower unit room 111 whiched offered a separate bedroom from the living area with a full kitchen,dining and living room. This room has been recently upgraded with new furniture and paint and ocean decor through out. The upgrade for the rest of our stay was still well within our budget. The short walk to and from the beach is a blessing as it allows some of the sand that wants to come home with you to shake off. If was nice that the complex had mini showers on both ends to rinse off if needed before entering your unit.. House keeping crew was very attentive to any of our needs if asked but they only replace your towels and toiletries on a daily basis, the bedsheets are on a ask basis. We enjoyed the facilities of the pool, barbecue grill nights and shuffle board out in back. If you require a 5 star hotel and all it's amnenities, I highly recommend you keep looking but if you are budget minded and do not require all the bells and whistles, you will find a clean and well maintained condo rentals at The Courtyard. We enjoyed our stay and look forward to visiting again. As we were leaving, we were saying hello to many of the "winter Texans" showing up for their extended stays.

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank RakAttack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Courtyard Condominiums

Property: The Courtyard Condominiums
Address: 622 Beach Access Road 1a, Port Aransas, TX 78373-6100
Region: United States > Texas > Texas Gulf Coast > Port Aransas
Hotel Style:
Ranked #20 of 42 Speciality Lodging in Port Aransas
Price Range (Based on Average Rates): €
Number of rooms: 45
Official Description (provided by the hotel):
The Courtyard Condominiums are located in beautiful, quaint, Port Aransas, Texas. Our condos are very well maintained efficiencies and one bedrooms. We are located just a few minutes walk from the beach and a few minutes from all of the attractions in Port Aransas. We have a large swimming pool. basketball, shuffleboard, horse shoes and a fish cleaning house. Bring your boat and make our homes away from home your own. ... more   less 
Also Known As:
The Courtyard Condominiums Hotel Port Aransas

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